The Claims Assistant supports the Insurance Claims Department by processing, coordinating, and tracking motor insurance claims to ensure timely and accurate submissions.
Manage and handle Liability claims portfolios, ensuring timely, fair, and compliant claims administration and settlement.
Liaise with TPAs, brokers, reinsurers, solicitors, clients, and other stakeholders to facilitate effective claims resolution and achieve timely settlements.
Review and recommend claims decisions, reserve adequacy, and claim payments within delegated authority, and escalate cases exceeding authority limits for approval.
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You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Capture and update claims data/information in compliance with best practices for low complexity, low exposure to personal or commercial line claims.
Determine liability by gathering facts.
Confirm policy existence by identifying coverage on claims.Work to have a timely resolution to claims.Establish timely reserves within authority limit.
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Oversee the Concur system to review and approve claims, generate reports, and manage follow-up on credit card payments, including coordination with UOB.
Educate internal party on use of Concur / CPBSS
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Capture and update claims data/information in compliance with best practices for low complexity, low exposure to personal or commercial line claims.
Determine liability by gathering facts.
Confirm policy existence by identifying coverage on claims.Work to have a timely resolution to claims.Establish timely reserves within authority limit.
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At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
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