Pengiraan stok adalah proses penting dalam pengurusan inventori yang memastikan jumlah barang di dalam stor, gudang, atau lantai jualan adalah tepat dan selaras dengan rekod syarikat. Proses ini membantu mengelakkan kehilangan stok, memastikan ketepatan data inventori, dan menyokong operasi perniagaan yang lancar....
Handle high-volume inbound calls from Tune Talk customers.
Assist customers with enquiries related to Mobile plans and services, SIM cards and activation, Account-related enquiries, Top-up and payment issues, Billing enquiries, Network and connectivity issues, Promotions and service information
Listen actively to customers and identify their concerns....
Prepare & serve beverages in accordance with Luckin Coffee's recipes, standards and presentation guidelines.
Uphold strict hygiene and cleanliness standards throughout the store, ensuring all areas, tools, and equipment are sanitised and well-maintained at all times.
Provide friendly and professional customer assistance, addressing any issues calmly and courteously....
Establish clear retention goals to maintain zero-churn and recommending solutions by upselling and cross-selling.
Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.
Establish a trusted and strategic advisor relationship to help drive continued value of our products and services. Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings....
Own and manage the commercial relationship with local key account pharmacy chains, including BCG, Healthlane, AA, Alpro, Mega Kulim, and Sunway Multicare.
Develop and execute account-specific joint business plans with each pharmacy chain, covering listing, pricing-volume contracts, shelf presence, and promotional calendars.
Negotiate and manage trading terms, rebates, and VIP pricing-volume agreements with pharmacy chain headquarters and category buyers....