Minimum SPM or equivalent qualification; a diploma or degree in Marketing, Business, Communications, or a related field is an advantage. Experience in marketing, social media management, customer service, hospitality, retail, or front-desk operations is an advantage. Good written and verbal communication skills in English and Bahasa Malaysia. Additional languages are an advantage. Basic skills in creating marketing materials using Canva or similar design tools. Familiarity with social media platforms such as Instagram, TikTok, and Facebook. Ability to create engaging content, including posters, promotional graphics, photos, and short videos. Comfortable interacting with customers, answering questions, and explaining services to people who may be unfamiliar with the booking process. Willingness to learn basic podcast equipment setup and troubleshooting. Good organisational skills, attention to detail, and the ability to manage multiple responsibilities. Willingness to take initiative, suggest creative ideas, and contribute to the growth of both businesses.