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Client Service Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 136 jobs results for
"client service"
in Kuala Lumpur
Never miss any updates for Client Service jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Driving initiatives and overseeing the execution of campaigns across 360 channels including, but not limited to digital, social, KOL, email, instant messaging, website.
- Lead project development, implementation, and evaluation across all
- Develop briefs and assign deliverables to capability teams to execute and implement agreed campaigns. ...
Posted
9 days ago
Undisclosed
KL City
- Collaborate with the team to develop high-quality documentation and training materials for onboarding new customers.
- Be the go-to person for answering basic customer questions and providing clear, helpful support.
- Lead standard training sessions for small and medium-sized enterprises, helping them maximize the value of our solutions. ...
Posted
9 days ago
Undisclosed
KL City
- Job Responsibilities
- Follow up on customer complaints and coordinate cross-functional resources including Legal, Operations, Business, and Technology teams to communicate and coordinate effectively, and drive reasonable resolution steps based on the complainant's concerns.
- Conduct in-depth root cause analysis and drive complaints to closure, maintaining close follow-up with customers to prevent further escalation. ...
Posted
9 days ago
Undisclosed
KL City
- Leading the Malaysia Data Centre Service Hub by overseeing nationwide service operations for mission-critical customers, ensuring high standards of safety, quality, responsiveness, and customer satisfaction.
- Delivering reliable 24/7 service performance by managing service level commitments, emergency response, escalation processes, business continuity plans, and key service performance measures.
- Driving technical excellence across electrical service portfolios by guiding teams on medium voltage, low voltage, protection and automation, power monitoring, digitalization, lifecycle, and modernization solutions ...
Posted
9 days ago
Undisclosed
Malaysia
- To attend to inbound calls enquiries over various range consumer financial products and services.
- To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries.
- To provide personalized customer service to customers, whilst maintaining a professionalism and a proper phone etiquette. ...
Posted
9 days ago
Undisclosed
KL City
- About Hisential
- Hisential is a hospitality company that delivers best in class, premium personal healthcare experience for its clients. Our objective is to build an organization that matches the Hisential identity and delivers on our long-term business goals. Hisential is a hospitality, personal healthcare concierge business delivering a premium personal health experience across Singapore and Malaysia. Our promise to clients is an ongoing relationship, not a one-off transaction, and the Client Relations Executive is the person who makes good on that promise, day in and day out, for a dedicated group of clients.
- Every Hisential patient has a personal health concierge team as their one point of contact for everything from booking a first consultation to chasing lab results and managing follow-ups. Behind that concierge sits a coordinated team that ensures continuity even outside clinic hours, so a client's care never depends on whether one person happens to be available. No call centres, no repeating their story, no chasing reports just doctor-led medical care that stays joined up from a client's first visit through to their long-term outcomes. ...
Posted
9 days ago
MYR2,300 - MYR2,800 Per Month
KL City
- Respond to customer inquiries via phone, email, chat, or in person.
- Resolve customer complaints in a timely and professional manner.
- Provide accurate information about products, services, and company policies. ...
Posted
9 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Assist Staff Manager and resolve all training requirement
- Develop and maintain documents for various processes, assist in preparing development plans
- Ensure SOPs and process are compliant to last business and government updates ...
Posted
9 days ago
MYR2,600 - MYR5,000 Per Month
WFH
KL City
- Provide professional financial advice based on clients' financial needs and goals.
- Conduct financial reviews to assess clients' current financial position.
- Identify gaps in protection, savings, retirement, and wealth planning. ...
Posted
9 days ago
Undisclosed
KL City
- Oversee the complete lifecycle of customer inquiries and tickets, ensuring accurate documentation, timely resolution, and adherence to SLAs
- Coordinate with internal teams to resolve complex issues, maintain service quality standards, and ensure compliance with organizational policies and regulations
- Track and analyze key metrics such as resolution times, backlog, and customer satisfaction; provide actionable insights for improvement ...
Posted
14 days ago
Ahmad Deniel, Ruben & Co.
MYR1,000 - MYR1,200 Per Month
KL City
- Gain practical experience in professional client hosting and guest management.
- Develop polished communication skills by managing front-office inquiries and routing client communications.
- Learn to coordinate meeting assets, room scheduling, and preparation for corporate client sessions. ...
Posted
15 days ago
Undisclosed
KL City
- Conduct branch and site visits as required.
- Monitor branch and RS performance on a daily, weekly, and monthly basis.
- Manage branch assets and operational records. ...
Posted
15 days ago
Undisclosed
KL City
- Apply with CV + Portfolio at :masumi@slashstudiosmy.com
- Location: Bangsar, Kuala Lumpur (Hybrid)
- Remuneration: RM3000-RM4000/Month based on experience ...
Posted
15 days ago
Undisclosed
KL City
- Maintain deep communication application system knowledge in order to
- Support production Client Lifecycle Management Platform
- Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
15 days ago
Customer Service Representative ( September Hiring) Customer Service Representative ( September Hiring)
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,800 - MYR4,000 Per Month
KL City
- Provide professional customer support through email, live chat, ticketing systems, and other non-voice communication channels.
- Handle pre-sales inquiries, order-related requests, after-sales support, and dispute resolution while ensuring excellent customer experience.
- Assist customers with inquiries related to products, orders, payments, returns, refunds, cross-border logistics, customs, shipping, and tariffs. ...
Posted
17 days ago
Undisclosed
KL City
- Oversee daily operations of the Lobby Lounge to ensure smooth service and profitability
- Maintain exceptional service standards in line with Shangri-La policies and brand expectations
- Lead, supervise, and motivate service staff, including scheduling, training, and performance management ...
Posted
17 days ago
Standard Chartered Bank
Undisclosed
KL City
- Deliver exceptional day-to-day account management for an assigned Financial Institutions client portfolio, ensuring high-quality service, sound relationship health and timely execution.
- Support Coverage Bankers by coordinating client onboarding, credit and documentation maintenance, transaction support, data quality and portfolio hygiene across internal partners.
- Identify, manage and escalate operational, conduct, compliance and account-maintenance risks while ensuring adherence to internal policies, regulatory requirements and governance standards. ...
Posted
17 days ago
Undisclosed
KL City
- Deliver exceptional day-to-day account management for an assigned Financial Institutions client portfolio, ensuring high-quality service, sound relationship health and timely execution.
- Support Coverage Bankers by coordinating client onboarding, credit and documentation maintenance, transaction support, data quality and portfolio hygiene across internal partners.
- Identify, manage and escalate operational, conduct, compliance and account-maintenance risks while ensuring adherence to internal policies, regulatory requirements and governance standards. ...
Posted
17 days ago
Undisclosed
KL City
- Candidates should possess strong Customer Service and Communication skills to interact effectively with diverse customers and team members.
- Candidates should possess Sales capabilities and basic Training skills to drive store performance and support the development of colleagues.
- Candidates should possess Stock Control skills to manage inventory, replenish merchandise, and maintain accurate stock records. ...
Posted
18 days ago
Undisclosed
KL City
- Why should you join us? If you've been building things with AI tools and wondering when finance teams will catch up, we've caught up.
- If you want to own the numbers AND build the system that produces them.
- If you'd rather spend a week removing a task than a year repeating it. ...
Posted
18 days ago
Undisclosed
KL City
- Stay current with evolving tools, platform updates, and customer happiness best practices.
- Identifies knowledge gaps and proactively builds runbooks without being told.
- As a level 1 Customer Support Consultant, you will play a critical customer-facing role in delivering timely, high-quality technical support to our B2B/SaaS client base. You will manage the full support lifecycle — triaging incoming requests, resolving Level 1–2 issues, escalating complex cases with clear context, and maintaining SLA compliance. Beyond reactive support, you will actively contribute to knowledge base development and collaborate cross-functionally with product and engineering teams to surface recurring issues and drive continuous service improvement. ...
Posted
18 days ago
Undisclosed
KL City
- Leading the Malaysia Data Centre Service Hub by overseeing nationwide service operations for mission-critical customers, ensuring high standards of safety, quality, responsiveness, and customer satisfaction.
- Delivering reliable 24/7 service performance by managing service level commitments, emergency response, escalation processes, business continuity plans, and key service performance measures.
- Driving technical excellence across electrical service portfolios by guiding teams on medium voltage, low voltage, protection and automation, power monitoring, digitalization, lifecycle, and modernization solutions ...
Posted
18 days ago
Undisclosed
KL City
- Manage clients’ derivatives trading portfolios professionally and efficiently.
- Execute trading activities for local and foreign futures products.
- Actively participate in sales and business development activities to acquire new clients. ...
Posted
3 days ago
Senior Customer Assistant @ Maxim Citylights, Sentul Senior Customer Assistant @ Maxim Citylights, Sentul
Watson's Personal Care Stores Sdn Bhd
MYR1,850 - MYR2,300 Per Month
KL City
- Required languages: Bahasa Malaysia, English.
- Able to work shifts, weekends and public holidays.
- Fresh graduates/school leavers encouraged to apply. ...
Posted
19 days ago
Undisclosed
KL City
- Employment Type: Contract
- Experience: Minimum 5 years
- Location: Kuala Lumpur ...
Posted
8 days ago
Undisclosed
KL City
- To perform business as usual activities within Channel Enablement Function:
- Supporting digital platform onboarding for pre and post trade services on both internal and external vendor platforms
- Manage internal and external client queries related to digital platforms ...
Posted
9 days ago
Undisclosed
KL City
- Pipeline Development & Revenue Growth: Own and drive the ProServe sales cycle from opportunity identification to deal closure, meeting or exceeding annual booking and revenue targets for Malaysia Oil & Gas and Public Sector accounts.
- Account Strategy: Develop and execute comprehensive account plans for strategic customers (e.g., national oil companies, government agencies, GLCs, and energy sector players), identifying transformation opportunities aligned to customer business outcomes.
- Customer Engagement: Build and maintain trusted advisor relationships with C-suite executives, IT leaders, and business decision-makers across Oil & Gas and Public Sector organizations. ...
Posted
9 days ago
Internship Client Relations - Administrative Intern Internship Client Relations - Administrative Intern
Ahmad Deniel, Ruben & Co.
MYR1,000 - MYR1,200 Per Month
KL City
- Gain practical experience in professional client hosting and guest management.
- Develop polished communication skills by managing front-office inquiries and routing client communications.
- Learn to coordinate meeting assets, room scheduling, and preparation for corporate client sessions. ...
Posted
20 days ago
Undisclosed
KL City
- Lead the end-to-end delivery of CX initiatives, ensuring milestones are met from initial planning through execution of workshops and internal events.
- Design and facilitate engaging CX workshops, synthesizing feedback into strategic insights to drive post-session accountability and reporting.
- Develop and deliver comprehensive CX training modules while integrating global trends to recommend innovative process improvements. ...
Posted
20 days ago
Internship Client Relations - Administrative Intern Internship Client Relations - Administrative Intern
Ahmad Deniel, Ruben & Co.
MYR1,000 - MYR1,200 Per Month
KL City
- Gain practical experience in professional client hosting and guest management.
- Develop polished communication skills by managing front-office inquiries and routing client communications.
- Learn to coordinate meeting assets, room scheduling, and preparation for corporate client sessions. ...
Posted
22 days ago
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