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Client Service Jobs in Petaling Jaya - September 2026 - Urgent Hiring
Showing 37 jobs results for
"client service"
in Petaling Jaya
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MYR2,500 - MYR3,500 Per Month
Fresh Graduates
Near Train Station
This company is close to train station
- Gather information about software and subscription entitlement usage by reaching out to customers.
- Obtain feedback on Customer Satisfaction Scores (CSAT).
- Track renewal status and encourage customer renewal. ...
Sales Support
Customer Relationship Management (CRM)
Skills Required
Sales Support
Customer Relationship Management (CRM)
Communication
+1
Posted
19 days ago
MYR4,500 - MYR5,500 Per Month
- Establish clear retention goals to maintain zero-churn and recommending solutions by upselling and cross-selling.
- Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.
- Establish a trusted and strategic advisor relationship to help drive continued value of our products and services. Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings. ...
Posted
8 days ago
Undisclosed
- Act as a dedicated partner for our clients, ensuring seamless and accurate execution of the end-to-end Order-to-Cash (O2C) cycle
- Build sustainable relationships and trust with clients through personalized and interactive communication.
- Respond promptly to customer inquiries via multiple channels and ensure follow-up until resolution. ...
Posted
4 days ago
Undisclosed
- Build and maintain strong client relationships, acting as the primary point of contact and ensuring a high level of client satisfaction.
- Understand clients’ business needs, challenges, and objectives, and develop tailored solutions and recommendations.
- Identify and pursue new business opportunities within existing accounts, as well as new leads and prospects. ...
Posted
8 days ago
XCalibur Digital Sdn Bhd (Part Of Times Media Sdn Bhd)
MYR3,000 - MYR4,000 Per Month
- Client Onboarding
- Prepare the Minutes of Meeting (MoM) document for the internal meeting and ensure all team members involved are given a copy of the M.O.M. The MoM is to be prepared within 24 working hours of the internal meeting being conducted.
- Should there be preparations needed before the Client Onboarding Meeting, the Account Manager will keep track of the preparations based on what is stated in M.O.M. ...
Posted
8 days ago
Undisclosed
- Prepare the Minutes of Meeting (MoM) document for the internal meeting and ensure all team members involved are given a copy of the M.O.M. The MoM is to be prepared within 24 working hours of the internal meeting being conducted.
- Should there be preparations needed before the Client Onboarding Meeting, the Account Manager will keep track of the preparations based on what is stated in M.O.M.
- Account Manager must ensure the MoM tasks and deliverables are completed within 72 working hours of the internal meeting. ...
Posted
16 days ago
Undisclosed
- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or equivalent experience
- Minimum 3–5 years of experience in Customer Service, Supply Chain, Logistics, or related operational roles.Hands‑on experience with OTC processes in a B2B environment.
- Solid SAP system knowledge and good PC skills for daily operations. ...
Posted
16 days ago
Undisclosed
- Act as a dedicated partner for our clients, ensuring seamless and accurate execution of the end-to-end Order-to-Cash (O2C) cycle
- Build sustainable relationships and trust with clients through personalized and interactive communication.
- Respond promptly to customer inquiries via multiple channels and ensure follow-up until resolution. ...
Posted
16 days ago
Undisclosed
- Order‑to‑Cash (OTC) Operations
- Customer Interaction & Service Management
- Documentation & Compliance ...
Posted
17 days ago
MYR1,800 - MYR2,800 Per Month
- Additional leave
- What is your current and expected salary?
- Malaysian Special Skills Certificate (Preferred) ...
Posted
24 days ago
MYR1,800 - MYR2,800 Per Month
- Additional leave
- What is your current and expected salary?
- Malaysian Special Skills Certificate (Preferred) ...
Posted
24 days ago
Undisclosed
- Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
- Develop business and marketing plans in close coordination with clients to achieve overall business objectives and drive sustainable profitability
- Gather and report client operational results against Key Performance Indicators (KPIs) defined in Service Level Agreements (SLAs), ensuring performance transparency and accountability ...
Posted
14 hours ago
Undisclosed
- Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
- Develop business and marketing plans in close coordination with clients to achieve overall business objectives and drive sustainable profitability
- Gather and report client operational results against Key Performance Indicators (KPIs) defined in Service Level Agreements (SLAs), ensuring performance transparency and accountability ...
Posted
12 hours ago
Undisclosed
- Receive and process customer orders via call, email, and fax, including exchanges, returns, credit notes, and debit notes, ensuring accuracy and completeness at every step
- Accurately enter all order information into the system for timely and error-free processing
- Conduct outbound calls to customers to address complaints, queries, and order confirmations, particularly when order requests require clarification ...
Posted
6 days ago
Undisclosed
- Provide real time human-assisted customer support via various channels including but not limited to voice, live chat, email, social media, L1 and L2 support, handle enquiries and resolve any issues while building and maintaining good relationships with Digibank customers in Singapore
- Guide our customers in using the Digibank application and resolve issues as per SOPs via self serve tools, HelpCentre and FAQs.
- Clear understanding and adherence to the SOPs, resolution solutioning and on-going process improvements ...
Posted
8 days ago
Undisclosed
- Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
- Develop business and marketing plans in close coordination with clients to achieve overall business objectives and drive sustainable profitability
- Gather and report client operational results against Key Performance Indicators (KPIs) defined in Service Level Agreements (SLAs), ensuring performance transparency and accountability ...
Posted
8 days ago
Undisclosed
- Job Title: Account Coordinator
- Contract: 1 Year
- Location: Petaling Jaya, Malaysia ...
Posted
8 days ago
Undisclosed
- Customer Partnership & Business growth:
- Act as the primary Q&FS partner for assigned Global/Regional customer accounts. Manage their expectations, ensure alignment with BC’s quality, food safety, regulatory and operational policies.
- Lead regular customer meetings on quality performance , reviewing performance metrics, trends, risks and opportunities, projects and collaboration . ...
Posted
13 days ago
Undisclosed
- Support day-to-day operational activities in the Onboarding and Account Management processes and ensure adherence to SLA timelines.
- Perform day-to-day eKYC/KYC processing with consistency
- Review of name screening alerts flagged by the Bank’s Name Screening system, focusing on assessing escalated alerts with sound judgment. ...
Posted
14 days ago
Undisclosed
- Manage departmental operating budgets and costs in line with annual allocations to ensure efficient and accountable use of resources
- Develop business and marketing plans in close coordination with clients to achieve overall business objectives and drive sustainable profitability
- Gather and report client operational results against Key Performance Indicators (KPIs) defined in Service Level Agreements (SLAs), ensuring performance transparency and accountability ...
Posted
16 days ago
Undisclosed
- Perform Front Desk duties at assigned studio locations as scheduled.
- Open or close the studio as required.
- Greet and check in clients as they arrive for classes. ...
Posted
16 days ago
MYR1,700 - MYR2,500 Per Month
- Bertanggungjawab mematuhi semua arahan, polisi dan Prosedur Operasi Standard (SOP) yang telah ditetapkan oleh syarikat.
- Bertanggungjawab memantau dan mengagihkan tugasan FLM dalam tempoh 10 minit selepas waktu muat turun (Download Time) di dalam sistem Skywalker (Seluruh Malaysia).
- Bertanggungjawab membuat susulan terhadap semua tugasan FLM dalam tempoh Perjanjian Tahap Perkhidmatan (SLA) yang telah ditetapkan mengikut perjanjian bersama pihak bank (Seluruh Malaysia). ...
Posted
17 days ago
Undisclosed
- O2C & Credit Excellence: Drive order-to-cash efficiency while ensuring the rigorous implementation of credit and collection policies.
- Team Leadership: Inspire, coach, and develop your team of 12 professionals.
- Risk & Business Growth: Collaborate across all divisions and finance teams to balance credit risk with commercial opportunities. ...
Posted
3 days ago
Undisclosed
- About Us
- Compass Mind Asia is a leading training consultancy dedicated to empowering organizations with innovative learning. As we continue to grow, we are seeking a dynamic and proactive individual to join our team as a Client Engagement Executive who is passionate about building meaningful connections and delivering top-notch customer experiences.
- Responsibilities ...
Posted
23 days ago
Undisclosed
- Lead the end-to-end planning and execution of activations, events, and brand campaigns.
- Oversee project timelines, budgets, and deliverables to ensure smooth execution.
- Coordinate with internal teams, external vendors, and partners to ensure all elements align with project goals. ...
Posted
8 days ago
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