We are looking for an AI Infra Engineer to support the development and operation of AI infrastructure platforms. The ideal candidate will have a strong background in Backend Engineering, Machine Learning Engineering, or MLOps, with hands-on experience in AI model training/inference deployment, cloud infrastructure, and GPU computing environments.
This role will work closely with algorithm teams to enable efficient utilization of AI computing resources, optimize AI workloads, and ensure reliable deployment of AI training and inference services.
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The Tanzu Engineer will be responsible for designing, deploying, and maintaining VMware Tanzu‑based container platforms across the insurance organization. This role requires strong hands‑on experience with Kubernetes, Tanzu Kubernetes Grid (TKG), Tanzu Mission Control (TMC), Tanzu Application Platform (TAP), and automation tooling. The engineer will collaborate with Cloud, DevOps, Security, and Application teams to deliver secure, scalable, and compliant container platforms aligned with insurance regulatory and operational requirements.
Lead and manage an offshore application support / production support team, including coaching, mentoring, performance management, resource planning and support coverage.
Own application operations, production support, service delivery and operational stability for critical business and trading applications.
Lead incident management, major incident management, problem management, root cause analysis (RCA) and service recovery activities.
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Lead and manage a high-performing 24x7 OS Platform Services team responsible for supporting mission-critical and business-critical applications across Windows, Unix, and Linux environments.
Own end-to-end service delivery, platform availability, operational excellence, service reliability, and customer satisfaction for enterprise operating system platforms.
Establish and drive operational governance, service management best practices, and continuous service improvement initiatives to achieve high availability, strong service performance, and operational resilience.
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We are seeking an experienced and service-oriented Head, of Section to manage our offshore application support team and serve as the primary liaison between business users in Singapore, technology teams, and external vendors. This is a critical leadership role responsible for ensuring the stability, availability, performance, and continuous improvement of our front-to-back trading application landscape.
The successful candidate will lead a team supporting mission-critical applications across the trading ecosystem, ensuring systems operate reliably on a 24x5.5 support model, meeting business expectations, regulatory obligations, and service level commitments. The role requires strong stakeholder management skills, operational excellence, and the ability to coordinate incident resolution, problem management, platform monitoring, vendor engagement, and service improvement initiatives.
Working closely with business users, infrastructure teams, cybersecurity teams, vendors, and regional technology partners, the Application Services Lead will drive operational stability, improve support processes, and ensure a high level of service delivery across all supported platforms.
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