Specialized Practice: Part of a premier Emerging Technology Risk & Cyber Consulting practice in Malaysia, combining strategic advisory with technical implementation.
Transformation Focus: Helps enterprise clients navigate technology risk and digital transformation across emerging tech landscapes.
End-to-End Cloud Services: Supports full cloud adoption journeys, transitioning organizations from on-premise infrastructure to cloud environments.
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Lead and manage an offshore application support / production support team, including coaching, mentoring, performance management, resource planning and support coverage.
Own application operations, production support, service delivery and operational stability for critical business and trading applications.
Lead incident management, major incident management, problem management, root cause analysis (RCA) and service recovery activities.
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