Specialized Practice: Part of a premier Emerging Technology Risk & Cyber Consulting practice in Malaysia, combining strategic advisory with technical implementation.
Transformation Focus: Helps enterprise clients navigate technology risk and digital transformation across emerging tech landscapes.
End-to-End Cloud Services: Supports full cloud adoption journeys, transitioning organizations from on-premise infrastructure to cloud environments.
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To participate in project implementation (if any) and execute day to day support of Oracle OIC (Oracle Integration Cloud).
To working together with Key Business User (probably SCM / Finance Manager / HOD), Functional & Technical Consultant & other stakeholders in developing OIC, Extensions, and Reports that meet business requirements.
To prepare technical design based on business requirement and functional design.
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Lead and manage an offshore application support / production support team, including coaching, mentoring, performance management, resource planning and support coverage.
Own application operations, production support, service delivery and operational stability for critical business and trading applications.
Lead incident management, major incident management, problem management, root cause analysis (RCA) and service recovery activities.
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