Database Performance & Optimization: Write, review, and optimize SQL queries; identify long-running or resource-intensive queries and work with engineering teams to resolve them.
Responsible in managing database backup, recovery, data archiving, performance tuning, capacity forecast, database health monitoring and applying database patches
Handle SRE role for assigned cloud services owning the KPIs for service reliability, issue to resolution, service deployment, business continuity management, security policy planning, capacity planning, Automation ,etc.
Provide L1 operational support for Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps, and Microsoft Purview incidents, alerts, requests, and customer tickets
Understand the business model, customer journey, operational constraints, and drivers of revenue, margin, cost, retention, and risk; identify where better decisions will create the most value.