Conduct high-volume outbound calls to debtors to follow up on outstanding payments, with a target of approximately 80 accounts per day.
Engage professionally with debtors to understand their financial situation and discuss suitable repayment plans or loan restructuring options to regularise overdue accounts.
Follow up consistently on assigned accounts and monitor payment commitments to achieve collection targets.
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Conduct high-volume outbound calls to debtors to follow up on outstanding payments, with a target of approximately 80 accounts per day.
Engage professionally with debtors to understand their financial situation and discuss suitable repayment plans or loan restructuring options to regularise overdue accounts.
Follow up consistently on assigned accounts and monitor payment commitments to achieve collection targets.
...
Customer Outreach & Negotiation: Perform outbound calls and attend to inbound collection inquiries promptly. Negotiate settlement plans professionally while building positive rapport with clients.
Legal & Strategy Liaison: Collaborate with legal counsel on complex cases and implement strategic action plans to maximize recoveries and minimize collection losses.
Account Management: Track ongoing loans to minimize defaults and bad debts, ensuring all collection actions strictly align with corporate guidelines and policies.
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Newvest Recoveries is looking for an Admin Recovery Executive to support our operations team. You'll work closely with the Manager and Head of Department, keeping the daily administrative engine of the department running smoothly while staying close to how a recoveries business actually operates.
This role suits someone who is organised, detail-oriented, and comfortable being the person who keeps things on track behind the scenes.
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