Collections & Portfolio Management: Contact clients and follow up closely on overdue accounts to ensure timely collection and minimize bad debt exposure.
Account Administration: Issue statements of account and reminder letters promptly; apply incoming customer payments to system accounts accurately.
Dispute Resolution & Escalations: Work closely with your supervisor, commercial, and client billing teams to address and resolve account queries or disputes.
...
Collections & Portfolio Management: Contact clients and follow up closely on overdue accounts to ensure timely collection and minimize bad debt exposure.
Account Administration: Issue statements of account and reminder letters promptly; apply incoming customer payments to system accounts accurately.
Dispute Resolution & Escalations: Work closely with your supervisor, commercial, and client billing teams to address and resolve account queries or disputes.
...