Lead and manage a high-performing 24x7 OS Platform Services team responsible for supporting mission-critical and business-critical applications across Windows, Unix, and Linux environments.
Own end-to-end service delivery, platform availability, operational excellence, service reliability, and customer satisfaction for enterprise operating system platforms.
Establish and drive operational governance, service management best practices, and continuous service improvement initiatives to achieve high availability, strong service performance, and operational resilience.
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Lead and manage a high-performing 24x7 OS Platform Services team responsible for supporting mission-critical and business-critical applications across Windows, Unix, and Linux environments.
Own end-to-end service delivery, platform availability, operational excellence, service reliability, and customer satisfaction for enterprise operating system platforms.
Establish and drive operational governance, service management best practices, and continuous service improvement initiatives to achieve high availability, strong service performance, and operational resilience.
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Support the management of the IT Service Desk to ensure standardized, efficient, and high-quality IT support services for internal customers.
Respond promptly to system alerts, incidents, and service requests, coordinating timely escalation and resolution to achieve complete incident closure.
Provide desktop and end-user support by installing, configuring, troubleshooting, and maintaining Windows and macOS operating systems, laptops, desktops, printers, and mobile devices.
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At Piranha Profits, our online courses, tools and investing research web app are used by over 40,000 students across 160 countries. As we grow, so does the technology that supports them.
We’re looking for a Full Stack Developer to help build, run and improve these systems. Our applications are built on the MERN stack (MongoDB, Express.js, React.js and Node.js). You’ll work across frontend, backend, databases and third-party integrations: building new features, improving existing systems, and keeping everything reliable.
We’re looking for someone with solid development fundamentals who enjoys getting to the root of a problem, takes initiative and keeps learning. You’ll use AI tools to work faster, while thinking critically about every solution you ship.
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