Develop, test, and support digital tools, workflow automations, engineering documentation systems, and internal applications to improve business and facility operations.
Assist in monitoring, coordinating, and maintaining Mechanical & Electrical (M&E) systems, including HVAC, electrical, plumbing, fire protection, and building services infrastructure.
Build and maintain workflow automation using Power Automate, SharePoint, Microsoft 365 tools, and other relevant platforms to streamline engineering and operational processes.
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Operational Uptime – Ensure all sales gallery/ office/ common area/ overall township infrastructures, facilities, utilities and equipment are well-maintained and functional at all times.
Maintenance Quality – Uphold quality workmanship in repair and maintenance tasks, complying with safety and SOP standards.
Team Coordination – Provide effective coordination with internal staff, vendors and contractors.
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We are seeking a dedicated and skilled Senior Technical Support Engineer to join our dynamic team. The successful candidate will play a crucial role in ensuring customer satisfaction by providing technical support, troubleshooting issues, and delivering effective solutions. As a Technical Support Engineer, you will work closely with customers, internal teams, and third-party vendors to resolve technical issues promptly.
Operational Uptime – Ensure all sales gallery/ office/ common area/ overall township infrastructures, facilities, utilities and equipment are well-maintained and functional at all times.
Maintenance Quality – Uphold quality workmanship in repair and maintenance tasks, complying with safety and SOP standards.
Team Coordination – Provide effective coordination with internal staff, vendors and contractors.
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Analyze requirements, user stories, and technical specifications to create test plans and test cases.
Perform manual and/or automated testing across web, mobile, and API platforms.
Execute different types of testing, including: Functional testing, Regression testing, Integration testing, System testing, Performance & load testing and UAT support testing.
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We are looking for an IT Intern to support our digital agency’s technical operations. You will work closely with the operations and development teams to maintain hardware, manage software deployments, and ensure day-to-day technical stability for our creative and account teams.
Engage with clients, business users, internal teams, vendors, and technical stakeholders to understand business needs, challenges, and project objectives.
Facilitate requirement gathering sessions, workshops, walkthroughs, and clarification discussions to ensure alignment between business and technical teams.
Manage stakeholder expectations by communicating requirements, assumptions, risks, dependencies, and changes clearly throughout the project lifecycle.
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