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6 Contact Centre Jobs - September 2026 - Urgent Hiring
Showing 6 jobs results for
"contact centre"
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Undisclosed
Singapore
- Managing Contact Centre Digital Transformation Projects and ensuring business and customer objectives are met
- Establish a team to manage Agentic Agents (Voice & Chat) and ensuring Agentic Agents meet the required operating metrics
- Support the implementation of omni-channel platforms (voice, chat, email, social, messaging apps) and self-service-focused customer journey for contact centre across the Region ...
Posted
20 days ago
Undisclosed
Malaysia
- To attend to inbound calls enquiries over various range consumer financial products and services.
- To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries.
- To provide personalized customer service to customers, whilst maintaining a professionalism and a proper phone etiquette. ...
Posted
11 days ago
Undisclosed
Singapore
- Lead the design and execution of OCBC’s contact centre transformation strategy, evolving it into a regional engagement hub.
- Champion AI, automation, and omnichannel models to drive efficiency and differentiated experience.
- Establish clear service standards and KPIs to measure and elevate customer outcomes. ...
Posted
3 days ago
Undisclosed
Singapore
- Lead the design and execution of OCBC’s contact centre transformation strategy, evolving it into a regional engagement hub.
- Champion AI, automation, and omnichannel models to drive efficiency and differentiated experience.
- Establish clear service standards and KPIs to measure and elevate customer outcomes. ...
Posted
24 days ago
Undisclosed
KL City
- To attend to inbound calls enquiries over various range consumer financial products and services.
- To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries.
- To provide personalized customer service to customers, whilst maintaining a professionalism and a proper phone etiquette. ...
Posted
11 days ago
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