The role of this Senior CUSTOMER SERVICE EXECUTIVE (EXPORT/IMPORT) will be working in a busy fast paced Customer Service Department and the successful candidate will be responsible for liaising with and auctioning incoming calls from both internal & external customers, suppliers and Agents regarding Freight shipments/bookings.
Review and process all incoming orders accurately, including verification of contact details, billing information, pricing, and promotions, in compliance with established procedures.
Encompass a range of activities centered around customer engagement, lead generation, and coordinating with field sales representatives to schedule visits with targeted potential clients.
Lead the organization’s cybersecurity function covering security governance, security operations oversight, vulnerability management and incident response coordination.
Ensures assigned operation adheres to GMP/GDP/GDPMD requirements, standard operating procedures, secondary Repacking Work Instruction (RWI), batch packaging record and the quality standards set.
Lead the team to perform review and consolidate submissions from local business units for various external and internal reporting requirements including IFRS, EV, HKRBC, LCSM, HKFRS, Bermuda and management reporting.
Accountability for ensuring efficient patient flow within the ward or unit by delegating tasks, supervising staff, and collaborating with healthcare providers to provide high-quality care and ensure smooth operation.
Direct and manage all marketing-to-marketing activities between ZOLL and assigned top tier strategic distribution partners, fostering relationships to help drive the business.
Ensures assigned operation adheres to GMP/GDP/GDPMD requirements, standard operating procedures, secondary Repacking Work Instruction (RWI), batch packaging record and the quality standards set.
Support the Head of Group International Tax Compliance & Transfer Pricing in managing the Group’s transfer pricing affairs and ensuring transfer pricing documentation is prepared and available within regulatory timelines.
In charge of the creation and the update/enrichment of Supplier code master data according to the requirements and in compliance with agreed guidelines and standards.