Serve as the primary point of contact for smaller meetings and events; provide support for larger and more complex meetings and events as needed.
Work with clients, vendors, and team members to coordinate guest services, including arrival experience, transportation, signage, displays, special needs requirements, printing, and event security.
Create a hospitable environment for attendees, event owners, and vendors on the day of the event....
Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
Allocate work orders and schedule repairs from requests.
Review data from work order reports and create and present performance and progress status reports to management....
Point of contact for escalated communications between landlord, tenants, and service providers by ensuring all procedures, policies, and reporting formats are understood, and implemented.
Allocate work orders and schedule repairs from requests.
Review data from work order reports and create and present performance and progress status reports to management....
Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
Manage all technical training requirements including skill assessments, critical services training, and scenario training exercises....
Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
Understand the scope of the contract and make sure that all work is carried out accordingly.
Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets....