The primary objective for a Credit Controller is to collect the maximum value of outstanding debts at the earliest possible date. This involves effective communication with the debtor, usually by telephone and “enforcing” routine adherence to agreed credit terms.
Liaise closely with Service, Operation and Customer Care team to solve problems relating to payment issues through Credit Control Feedback form.
Spending maximum time on the telephone with customers who have not paid their account by the due date, maintain record of contacts (including date, action, commitments) in the system call card and follow through to ensure correction of any problems and prompt collection of outstanding debts.
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The primary objective for a Credit Controller is to collect the maximum value of outstanding debts at the earliest possible date. This involves effective communication with the debtor, usually by telephone and "enforcing" routine adherence to agreed credit terms.
Liaise closely with Service, Operation and Customer Care team to solve problems relating to payment issues through Credit Control Feedback form.
Spending maximum time on the telephone with customers who have not paid their account by the due date, maintain record of contacts (including date, action, commitments) in the system call card and follow through to ensure correction of any problems and prompt collection of outstanding debts.
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