A Debt Recovery Officer's primary responsibility is to minimize defaults and recover outstanding debts on behalf of a company, often by contacting debtors and negotiating repayment plans. They manage customer accounts, follow up on overdue payments, and may initiate legal action if necessary. Effective communication, negotiation skills, and a strong understanding of debt collection processes are crucial for success in this role....
Bachelor’s degree in Real Estate, Property Management, Law, Business Administration, or a related field (Master’s degree or professional certifications preferred).
Minimum of 10 years of experience in property administration or related roles, with significant expertise in the HDA Act, SPA process, Vacant Possession (VP) matters, strata properties, and completed projects.
In-depth understanding of property management, legal requirements, and regulations concerning the HDA Act, Strata Management, and property transactions....
Contact customers with outstanding debts and negotiating payment arrangements on behalf of the company.
Identify and resolve dispute related to customer accounts or payments.
Maintain accurate and up-to-date records of all collections activity into collection system, including communications with customers and payment arrangement....
Bachelor’s degree in Real Estate, Property Management, Law, Business Administration, or a related field (Master’s degree or professional certifications preferred).
Minimum of 10 years of experience in property administration or related roles, with significant expertise in the HDA Act, SPA process, Vacant Possession (VP) matters, strata properties, and completed projects.
In-depth understanding of property management, legal requirements, and regulations concerning the HDA Act, Strata Management, and property transactions....
Analyses and monitors all assigned aged debtors and actively works to reduce delinquency. Ensures prompt action is taken for non-payment or continued late payment.
Provides regular reporting on the status of overdue debt including month end statistics.
Provide timely resolution to various stakeholders on any O2C request, enquiries or escalations. Ensure no backlog in Group mailbox and workflow flow....