The primary objective for a Credit Controller is to collect the maximum value of outstanding debts at the earliest possible date. This involves effective communication with the debtor, usually by telephone and “enforcing” routine adherence to agreed credit terms.
Liaise closely with Service, Operation and Customer Care team to solve problems relating to payment issues through Credit Control Feedback form.
Spending maximum time on the telephone with customers who have not paid their account by the due date, maintain record of contacts (including date, action, commitments) in the system call card and follow through to ensure correction of any problems and prompt collection of outstanding debts....
A Debt Recovery Officer's primary responsibility is to minimize defaults and recover outstanding debts on behalf of a company, often by contacting debtors and negotiating repayment plans. They manage customer accounts, follow up on overdue payments, and may initiate legal action if necessary. Effective communication, negotiation skills, and a strong understanding of debt collection processes are crucial for success in this role....
Bachelor’s degree in Real Estate, Property Management, Law, Business Administration, or a related field (Master’s degree or professional certifications preferred).
Minimum of 10 years of experience in property administration or related roles, with significant expertise in the HDA Act, SPA process, Vacant Possession (VP) matters, strata properties, and completed projects.
In-depth understanding of property management, legal requirements, and regulations concerning the HDA Act, Strata Management, and property transactions....
Bachelor’s degree in Real Estate, Property Management, Law, Business Administration, or a related field (Master’s degree or professional certifications preferred).
Minimum of 10 years of experience in property administration or related roles, with significant expertise in the HDA Act, SPA process, Vacant Possession (VP) matters, strata properties, and completed projects.
In-depth understanding of property management, legal requirements, and regulations concerning the HDA Act, Strata Management, and property transactions....
Analyses and monitors all assigned aged debtors and actively works to reduce delinquency. Ensures prompt action is taken for non-payment or continued late payment.
Provides regular reporting on the status of overdue debt including month end statistics.
Provide timely resolution to various stakeholders on any O2C request, enquiries or escalations. Ensure no backlog in Group mailbox and workflow flow....