Responsibilities- Receiving and confirming walk-in, telephonic, and online reservations.- Greeting guests as they enter, and putting them on a waiting list as necessary.- Providing guests with menus and answering any initial questions.- Ushering diners to their tables and providing them with menus.- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.- Engaging with guests to ensure they're happy with food and service.- Responding to complaints and helping to resolve them.- Having knowledge of the menu.- Helping out with other positions in the restaurant as needed.
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