Handle walk-in, phone and written customer enquiries related to product repairs, servicing and warranty matters, including case registration, follow-up, customer updates and coordination with internal departments/service teams to ensure timely resolution.
Venue: Watsons Bandar Sri Damansara [No. 39 Ground Floor, Jalan Tanjung SD 13/1, Bandar Sri Damansara, 55200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Venue: Watsons @ DC Mall [Lot No. G03,Ground Floor, DC Mall, Plaza DC Damansara City, 6, Jalan Damanlela, Bukit Damansara, 50490 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur]