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Customer Care Jobs in Cyberjaya - September 2026 - Urgent Hiring
Showing 27 jobs results for
"customer care"
in Cyberjaya
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Manage Alert
MYR2,500 - MYR3,300 Per Month
- Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
- Issue Resolution: Investigate and resolve customer complaints, product/service issues, or delivery tracking concerns, coordinating closely with internal departments (logistics, fulfillment, or operations) to find quick solutions.
- Order & Account Assistance: Assist customers with account creation, order processing, refunds, exchanges, and payment verifications. ...
Posted
18 days ago
Undisclosed
- s:Understand customer enquiries and respond via applicable channels: email, chat and call
- s.Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required ...
Posted
12 days ago
MYR2,500 - MYR3,300 Per Month
- Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
- Issue Resolution: Investigate and resolve customer complaints, product/service issues, or delivery tracking concerns, coordinating closely with internal departments (logistics, fulfillment, or operations) to find quick solutions.
- Order & Account Assistance: Assist customers with account creation, order processing, refunds, exchanges, and payment verifications. ...
Posted
18 days ago
MYR2,500 - MYR3,300 Per Month
- Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
- Issue Resolution: Investigate and resolve customer complaints, product/service issues, or delivery tracking concerns, coordinating closely with internal departments (logistics, fulfillment, or operations) to find quick solutions.
- Order & Account Assistance: Assist customers with account creation, order processing, refunds, exchanges, and payment verifications. ...
Posted
13 days ago
Trinity Workforce Solution Sdn Bhd
MYR2,500 - MYR3,300 Per Month
- Customer Support & Inquiries: Handle inbound customer queries across multiple channels (e.g., Live Chat, email, phone calls, and TikTok social media) in a prompt, professional, and empathetic manner.
- Issue Resolution: Investigate and resolve customer complaints, product/service issues, or delivery tracking concerns, coordinating closely with internal departments (logistics, fulfillment, or operations) to find quick solutions.
- Order & Account Assistance: Assist customers with account creation, order processing, refunds, exchanges, and payment verifications. ...
Posted
18 days ago
AppsHill Consulting Sdn Bhd
Accord Innovations Private Limited
Customer Service (supporting China - Taiwanese market) Customer Service (supporting China - Taiwanese market)
Times Management Consultant
MYR4,000 - MYR4,500 Per Month
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures ...
Posted
18 days ago
Times Management Consultant
MYR8,500 - MYR8,500 Per Month
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures ...
Posted
a month ago
MYR7,000 - MYR10,000 Per Month
WFH
- Dental insurance
- Free parking
- Maternity leave ...
Posted
a month ago
Undisclosed
- Ensure customers are given a warm welcome and attend to their needs and queries
- Upselling and suggestive selling of our box office, F&B products, and merchandises
- To follow and abide all cash handling procedures ...
Posted
a month ago
Undisclosed
- Handles customer enquiries and complaints regarding all activities in insurance policy operation process such as Underwriting, Policy Owner Service, and Claims (PA approval, case assessment, appointment booking).
- Deliver world-class customer service, while responding to customer’s inquiries and concerns via calls, email or live chat for the Hong Kong market.
- Reports problems, potential crisis and complaint to supervisor for service improvement. ...
Posted
6 days ago
Undisclosed
- Ensure customers’ enquiries and requests are handled as per the stipulated performance standards and benchmarks.
- Resolve customers’ problems or complaints by applying appropriate skills and escalate the case to next level when necessary.
- Ensure all customer interactions are captured and logged in CRM system accurately. ...
Posted
16 days ago
MYR4,000 - MYR6,500 Per Month
- Assist senior engineers in troubleshooting and resolving network incidents for Japanese-speaking customers.
- Document technical issues and resolutions in English and Japanese.
- Follow client and company security, compliance, and operational procedures. ...
Posted
4 days ago
MYR2,000 - MYR10,000 Per Month
- 32 Branches seluruh Malaysia
- Merupakan Agensi Bumiputera Terbesar
- Mempunyai Seramai 2000 Orang Business Partner yang Berdaftar ...
Posted
a month ago
Undisclosed
- Oversee and maintain the health of the core banking system environment, including IBM AS400 (IBM i), storage arrays, SAN switches, and encryption key managers.
- Conduct regular system health checks on hardware and operating systems to ensure optimal performance and reliability.
- Analyze, diagnose, and resolve software and hardware issues promptly to minimize downtime. ...
Posted
17 days ago
Undisclosed
- Oversee and maintain the health of the core banking system environment, including IBM AS400 (IBM i), storage arrays, SAN switches, and encryption key managers.
- Conduct regular system health checks on hardware and operating systems to ensure optimal performance and reliability.
- Analyze, diagnose, and resolve software and hardware issues promptly to minimize downtime. ...
Posted
17 days ago
MYR3,000 - MYR3,000 Per Month
- Deliver lectures, tutorials, and other teaching and learning activities in TESL and related subject areas.
- Develop and update course materials, assessments, examination papers, and learning resources in accordance with programme requirements.
- Assess student performance and provide timely academic feedback, guidance, and support. ...
Posted
4 days ago
Undisclosed
- Review claims documentation, policy coverage, medical evidence, and loss details to determine claim validity, liability, and entitlement in accordance with Company guidelines and delegated authority.
- Assess, review, investigate, approve and process Major Claims (Death and Critical Illness) accurately and timely, applying sound technical judgment and appropriate risk controls.
- Utilize digital claims systems, workflow tools, and data dashboards to manage claim assessments, monitor turnaround time and ensure adherence to service level and quality benchmarks. ...
Posted
17 days ago
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