1. To respond promptly and professionally to customer inquiries, request, and concerns via phone, email and other communication channels. 2. To provide accurate information and assistance regarding company products, services, warranties, and technical specifications. 3. To process customer orders, including order entry, confirmation, and tracking, ensuring accuracy and adherence to established procedures. 4. To assist customer with technical inquiries, troubleshooting, and product support, collaborating with technical experts and service technicians as needed. 5. To Maintenace accurate records of customer interactions, transactions, and service requests using CRM systems or other software platforms.

Description

1. To respond promptly and professionally to customer inquiries, request, and concerns via phone, email and other communication channels.

2. To provide accurate information and assistance regarding company products, services, warranties, and technical specifications. ...

Description

1. To respond promptly and professionally to customer inquiries, request, and concerns via phone, email and other communication channels.

2. To provide accurate information and assistance regarding company products, services, warranties, and technical specifications. ...

Description

1. To respond promptly and professionally to customer inquiries, request, and concerns via phone, email and other communication channels.

2. To provide accurate information and assistance regarding company products, services, warranties, and technical specifications. ...

1. To respond promptly and professionally to customer inquiries, request, and concerns via phone, email and other communication channels. 2. To provide accurate information and assistance regarding company products, services, warranties, and technical specifications. 3. To process customer orders, including order entry, confirmation, and tracking, ensuring accuracy and adherence to established procedures. 4. To assist customer with technical inquiries, troubleshooting, and product support, collaborating with technical experts and service technicians as needed. 5. To Maintenace accurate records of customer interactions, transactions, and service requests using CRM systems or other software platforms.

1. To respond promptly and professionally to customer inquiries, request, and concerns via phone, email and other communication channels. 2. To provide accurate information and assistance regarding company products, services, warranties, and technical specifications. 3. To process customer orders, including order entry, confirmation, and tracking, ensuring accuracy and adherence to established procedures. 4. To assist customer with technical inquiries, troubleshooting, and product support, collaborating with technical experts and service technicians as needed. 5. To Maintenace accurate records of customer interactions, transactions, and service requests using CRM systems or other software platforms.

Customer Service Executive - RM2,000 to RM3,000 per month + commission

As a Customer Care Representative, you will serve as the primary point of contact for our customers, addressing their inquiries, and ensuring their overall satisfaction. You will be responsible for providing exceptional customer service through various communication channels to uphold our company's reputation and foster positive relationships with our customers.

Responsibilities: ...