Jobs
Companies
Forums
Customer Service Agent Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 56 jobs results for
"customer service agent"
in Kuala Lumpur
Never miss any updates for Customer Service Agent jobs in Kuala Lumpur
Manage Alert
Undisclosed
KL City
- Act as first point of contact for People2.0s customers and workers; managing onboarding requirements, requests for information and issue resolution
- Manage workers, including on-boarding, document chase up, VISA Checks, answering client and worker queries and maintaining databases ensuring compliance with internal processes and legislation
- Manage all proactive and reactive contact points with the customer, utilising the support of the broader Shared Services team where required ...
Posted
7 days ago
Senior Customer Assistant - [Watsons Hextar World at Empire City] Senior Customer Assistant - [Watsons Hextar World at Empire City]
Watson's Personal Care Stores Sdn Bhd
MYR1,850 - MYR2,300 Per Month
KL City
- Required languages: Bahasa Malaysia, English.
- Able to work shifts, weekends and public holidays.
- Fresh graduates/school leavers encouraged to apply. ...
Posted
19 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- JOB DESCRIPTION
- RESPONSIBILITIES:-
- Call Centre Officer/Recovery Officer : ...
Posted
19 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- JOB DESCRIPTION
- RESPONSIBILITIES:-
- Call Centre Officer/Recovery Officer : ...
Posted
19 days ago
MYR2,000 - MYR4,000 Per Month
KL City
- At least 1 Year(s) of working experience in the related field is required for this position.
- Preferably Junior Executive specialized in Sales - Corporate or equivalent.
- Candidate must expect multitasking work since our company is still in start up mood. ...
Posted
a month ago
Undisclosed
KL City
- Investigating cases with relevant Business Units to establish facts and policy applicability
- Responding to passengers via email or phone, ensuring clear and empathetic communication
- Recommending and arranging service recovery within policy, where appropriate ...
Posted
24 days ago
Undisclosed
KL City
- Visa Provided: Full sponsorship for international candidates.
- Location: Heart of KL (KL Sentral) – the best-connected hub in the city.
- Culture: Modern office, casual dress code, and diverse team. ...
Posted
a month ago
Undisclosed
KL City
- Review map data for assigned regions to ensure accurate representation of roads landmarks and points of interest consistently applying internal mapping guidelines to maintain high data quality across the platform.
- Analyze user feedback and internal quality reports to identify mapping issues such as incorrect locations missing entities and outdated information and update records to enhance navigation reliability and user trust.
- Validate geospatial information using internal tools satellite imagery and reference materials focusing on precise alignment of map features to support routing search and proximity based services. ...
Posted
3 days ago
Undisclosed
KL City
- Support Korean-speaking customers via Chat & Email
- Resolve customer inquiries professionally and efficiently
- Deliver an exceptional customer experience ...
Posted
7 days ago
Undisclosed
KL City
- Handling customer enquiries email including billing, payment queries, and complaints, with a strong focus on first‑contact resolution.
- Managing cases end‑to‑end, updating customers on progress when escalation is needed, and liaising with internal teams to ensure timely resolution.
- Achieving individual targets for case completion and query resolution
Posted
24 days ago
MYR7,500 - MYR11,500 Per Month
KL City
- 1+ year customer service experience preferred; fresh graduates welcome.
- Fluent in Japanese and English.
- Good communication and interpersonal skills. ...
Posted
19 days ago
MYR2,200 - MYR2,800 Per Month
KL City
- Respond to customer inquiries through live chat in a timely and professional manner.
- Provide accurate information about products, services, policies, and procedures.
- Resolve customer complaints, issues, or technical problems efficiently. ...
Posted
a month ago
Times Management Consultant
MYR8,000 - MYR10,000 Per Month
KL City
- Ensure service delivered to our customers meets contractual Key Performance
- Clarify customer requirements; probe for understanding, use decision-support tools
- Review attentively to customer needs and concerns; demonstrate empathy while ...
Posted
20 days ago
Undisclosed
KL City
- Review map data for assigned regions to ensure accurate representation of roads landmarks and points of interest consistently applying internal mapping guidelines to maintain high data quality across the platform.
- Analyze user feedback and internal quality reports to identify mapping issues such as incorrect locations missing entities and outdated information and update records to enhance navigation reliability and user trust.
- Validate geospatial information using internal tools satellite imagery and reference materials focusing on precise alignment of map features to support routing search and proximity based services. ...
Posted
24 days ago
MYR1,900 - MYR4,100 Per Month
KL City
- Call potential and existing customers
- Explain product benefits clearly
- Follow up with interested prospects ...
Posted
6 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- Research and identify potential delegates aligned with event themes and target audience
- Conduct outreach via phone, email, and social platforms to invite and confirm participation
- Build and maintain a pipeline/database of prospects ...
Posted
7 days ago
Undisclosed
KL City
- Strong Communication skills with clear, professional phone etiquette and the ability to engage diverse stakeholders.
- Lead Generation and Sales skills, including prospecting, qualifying leads, and supporting conversion efforts.
- Customer Service and Customer Support abilities to manage inquiries, address concerns, and ensure a positive caller experience. ...
Posted
11 days ago
SRG Asia Pacific Sdn. Bhd.
MYR2,500 - MYR2,500 Per Month
KL City
- Flexible schedule
- Health insurance
- Opportunities for promotion ...
Posted
11 days ago
Undisclosed
Malaysia
- Manage a portfolio of customers and prospects, identifying opportunities to upsell and cross-sell financial products and services.
- Conduct outbound sales calls to engage with customers, understand their needs, and present tailored solutions.
- Build and maintain relationships with customers, providing exceptional service and support to drive customer loyalty and retention. ...
Posted
11 days ago
Merchantrade Asia Sdn Bhd - (subsidiary- Celcopon )
MYR2,200 - MYR2,200 Per Month
KL City
- Attend to all inbound calls, live chat, and e-mails from customers.
- Attend to and answer inquiries from customers by clarifying desired information researching locating, and providing the desired information.
- Resolve problems and complaints by clarifying issues; researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems. ...
Posted
19 days ago
MYR2,500 - MYR2,500 Per Month
KL City
- Handling of calls via the call channel within the target service KPI. Ensure all enquiries and service requests are handled completely, providing first contact resolution or to follow up and resolve within the agreed TAT with customer. For cases that require more time to resolve, ensure customers are kept informed on the status until it's resolved.
- To track & report all incoming calls following the standard tracking procedure daily and on monthly basis.
- All calls must be handled in a professional manner and adhere to the quality guide in responding to emails & chats. ...
Posted
19 days ago
Undisclosed
KL City
- Support Korean-speaking customers via Chat & Email
- Resolve customer inquiries professionally and efficiently
- Deliver an exceptional customer experience ...
Posted
20 days ago
MYR3,000 - MYR8,500 Per Month
KL City
- Mempunyai kemahiran komunikasi yang baik
- Bermotivasi tinggi, berdisiplin dan positif
- Mampu bekerja secara berpasukan ...
Posted
22 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Handle day-to-day enquiries, requests and booking arrangements from travel agents and business partners.
- Prepare and follow up on quotations, itineraries and booking requests where required.
- Liaise with hotels, transportation providers, tour guides, attractions and other suppliers to obtain availability, rates and booking confirmations. ...
Posted
16 days ago
Browse Location:
Browse "customer service agent" Job By: