Customer Service Agent Jobs in Petaling Jaya - September 2026 - Urgent Hiring

Showing 13 jobs results for "customer service agent" in Petaling Jaya
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  • Provide customer support across multiple channels, including voice, live chat, email, social media, and L1/L2 support.
  • Handle customer enquiries, resolve issues, and deliver a positive customer experience.
  • Guide customers in using digital platforms and services while following Standard Operating Procedures (SOPs). ...
Posted
24 days ago
  • Ensure smooth and timely freight process flow.
  • Ensure accurate and timely data entry into our operating system.
  • Track and trace shipments as required. ...
Posted
10 days ago
  • Ensure smooth and timely freight process flow.
  • Ensure accurate and timely data entry into our operating system.
  • Track and trace Air Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices. ...
Posted
10 days ago
Posted
10 days ago
  • Act as a dedicated partner for our clients, ensuring seamless and accurate execution of the end-to-end Order-to-Cash (O2C) cycle
  • Build sustainable relationships and trust with clients through personalized and interactive communication.
  • Respond promptly to customer inquiries via multiple channels and ensure follow-up until resolution. ...
Posted
6 days ago
  • Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or equivalent experience
  • Minimum 3–5 years of experience in Customer Service, Supply Chain, Logistics, or related operational roles.Hands‑on experience with OTC processes in a B2B environment.
  • Solid SAP system knowledge and good PC skills for daily operations. ...
Posted
18 days ago
  • Act as a dedicated partner for our clients, ensuring seamless and accurate execution of the end-to-end Order-to-Cash (O2C) cycle
  • Build sustainable relationships and trust with clients through personalized and interactive communication.
  • Respond promptly to customer inquiries via multiple channels and ensure follow-up until resolution. ...
Posted
18 days ago
  • Order‑to‑Cash (OTC) Operations
  • Customer Interaction & Service Management
  • Documentation & Compliance ...
Posted
19 days ago
Posted
a month ago
  • Ensure correct data is captured for customer tracking and invoicing in accordance with Full Shipment Data Capture (FSDC).
  • Ensure correct customs clearance information is captured to ensure that applicable Duties and Taxes are calculated or reliefs where applicable are granted.
  • Ensure correct customs clearance information is captured to ensure that applicable Duties and Taxes are calculated or reliefs where applicable are granted. ...
Posted
a month ago
  • Additional leave
  • What is your current and expected salary?
  • Malaysian Special Skills Certificate (Preferred) ...
Posted
a month ago
  • Additional leave
  • What is your current and expected salary?
  • Malaysian Special Skills Certificate (Preferred) ...
Posted
a month ago
  • Bertanggungjawab mematuhi semua arahan, polisi dan Prosedur Operasi Standard (SOP) yang telah ditetapkan oleh syarikat.
  • Bertanggungjawab memantau dan mengagihkan tugasan FLM dalam tempoh 10 minit selepas waktu muat turun (Download Time) di dalam sistem Skywalker (Seluruh Malaysia).
  • Bertanggungjawab membuat susulan terhadap semua tugasan FLM dalam tempoh Perjanjian Tahap Perkhidmatan (SLA) yang telah ditetapkan mengikut perjanjian bersama pihak bank (Seluruh Malaysia). ...
Posted
19 days ago