Customer Service Management Jobs in Singapore - October 2026 - Urgent Hiring

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Showing 36 jobs results for "customer service management" in Singapore

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Shopee

Singapore

Work closely with functional leads and regional teams on the details of business context and impact evaluation. Assisting in delivering clear and comprehensive Business Requirement Documents with simplified product solution for business alignment and engineers’ reference
Conduct User Acceptance Test (UAT), coordinate the testing and operation rollout
Drive successful solution implementation and adoption with internal training, deployment planning, day-to-day support, feedback gathering, etc ...

Posted

6 days ago

Singapore

Gain a deeper understanding of digital transformation and change management: Understand how digital transformation affects individuals, teams, and organisations, and facilitate user adoption of new processes, job roles and ways of working via effective change strategies.
Work with real clients: Participate in client discussions, contribute ideas, and help manage key stakeholders in dynamic, fast-paced environments.
Craft powerful communications: Design compelling materials from user newsletters to sleek briefing decks to inform users about key changes. ...

Posted

8 days ago

Singapore

Product Management & Delivery Work alongside Product Managers to support the planning and delivery of AEO's AI products. This includes maintaining product backlogs, tracking priorities and action items, coordinating stakeholders, supporting roadmap planning, and monitoring progress against key milestones.
Product Discovery & Stakeholder Engagement Participate in stakeholder discussions, product reviews, user engagements, and planning sessions. Support the gathering and analysis of user feedback to understand user needs and identify opportunities for improvement. You may assist with user research, journey mapping, wireframes, mock-ups, and other activities that help shape effective product experiences.
Product Communications & Adoption Support the creation of product communications, demos, user guides, showcase materials, management updates, and other collaterals. You will also support the translation of product and technical concepts into audience-friendly content. ...

Posted

a month ago

Singapore

Collaborate with product manager(s) to co-deliver digital initiatives relating to data, investment platforms and/or other digital initiatives
Be deeply involved in the delivery phase of the assigned product (scrum ceremonies, solutioning and ideation, product backlog grooming etc), and co-own the product backlog
Work with both business teams in understanding business requirements, and with development team in translating business requirements into user stories with clear acceptance criteria ...

Posted

a month ago

Singapore

Work closely with functional leads and regional teams on the details of business context and impact evaluation. Assisting in delivering clear and comprehensive Business Requirement Documents with simplified product solution for business alignment and engineers’ reference
Conduct User Acceptance Test (UAT), coordinate the testing and operation rollout
Drive successful solution implementation and adoption with internal training, deployment planning, day-to-day support, feedback gathering, etc ...

Posted

a month ago

Singapore

Support strategic planning and pull-through of all Select / Premium / Luxury Brand initiatives and programs relevant to the region.
Think creatively and practically to support the development, planning, and implementation of Brand programming or initiatives.
Develop impactful presentations and reports and collaborate with stakeholders and maintain organized documentation. ...

Posted

a month ago