Jobs
Companies
Forums
Customer Service Manager Jobs in Bandar Kuala Lumpur - September 2026 - Urgent Hiring
Showing 50 jobs results for
"customer service manager"
in Bandar Kuala Lumpur
Never miss any updates for Customer Service Manager jobs in Bandar Kuala Lumpur
Manage Alert
MYR4,500 - MYR7,000 Per Month
KL City
- Manage and maintain strong relationships with existing clients.
- Act as the main point of contact for key clients and handle their enquiries, feedback and concerns.
- Understand clients’ business needs and recommend suitable Shinjiru solutions. ...
Posted
14 days ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
18 days ago
Undisclosed
KL City
- Leading the Malaysia Data Centre Service Hub by overseeing nationwide service operations for mission-critical customers, ensuring high standards of safety, quality, responsiveness, and customer satisfaction.
- Delivering reliable 24/7 service performance by managing service level commitments, emergency response, escalation processes, business continuity plans, and key service performance measures.
- Driving technical excellence across electrical service portfolios by guiding teams on medium voltage, low voltage, protection and automation, power monitoring, digitalization, lifecycle, and modernization solutions ...
Posted
21 days ago
Undisclosed
KL City
- handling SOPs, FAQs, and training materials, ensuring effective execution within the team.
- About Hytech
- Hytech is a management consulting company headquartered in Australia and Singapore, focusing on providing digital transformation solutions for the fintech and Financial Services industries. Our services cover multiple areas such as back-office operation support, Human Resource Planning, payment systems, and risk control, committed to providing comprehensive and professional service support to clients. ...
Posted
21 days ago
Undisclosed
KL City
- Conduct branch and site visits as required.
- Monitor branch and RS performance on a daily, weekly, and monthly basis.
- Manage branch assets and operational records. ...
Posted
a month ago
Undisclosed
KL City
- Define and implement global service management strategies and governance frameworks for Omya OS&S to ensure consistency and compliance
- Define and own the KPI framework and target-setting for OS&S service performance (availability, SLA adherence, quality, cost, customer satisfaction)
- Establish a reliable performance reporting cadence and deliver accurate, actionable reports and insights to OS&S leadership and Omya executive stakeholders ...
Posted
a month ago
Undisclosed
WFH
KL City
- Create and document tailored Customer Success Plans that align with customers' business and technology goals, conduct reviews, and track progress.
- Hungry, Humble, Honest, with Heart.
Posted
a month ago
Undisclosed
KL City
- Oversee daily operations of the Lobby Lounge to ensure smooth service and profitability
- Maintain exceptional service standards in line with Shangri-La policies and brand expectations
- Lead, supervise, and motivate service staff, including scheduling, training, and performance management ...
Posted
a month ago
Undisclosed
KL City
- Set the standards, OKRs and operating rhythm for a proactive, performance-driven Customer Success team with clear ownership of Partner Success.
- Drive measurable improvements across Partner Success, product adoption and retention throughout the customer lifecycle.
- Build customer health, segmentation and intervention frameworks to identify risks and opportunities early. ...
Posted
a month ago
Undisclosed
KL City
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling; ...
Posted
a month ago
Undisclosed
KL City
- Leading the Malaysia Data Centre Service Hub by overseeing nationwide service operations for mission-critical customers, ensuring high standards of safety, quality, responsiveness, and customer satisfaction.
- Delivering reliable 24/7 service performance by managing service level commitments, emergency response, escalation processes, business continuity plans, and key service performance measures.
- Driving technical excellence across electrical service portfolios by guiding teams on medium voltage, low voltage, protection and automation, power monitoring, digitalization, lifecycle, and modernization solutions ...
Posted
a month ago
Undisclosed
KL City
- Drive the development and execution of customer experience and digital initiatives, leveraging customer insights and business needs to deliver impactful solutions while ensuring alignment with organizational objectives.
- Lead and deliver customer experience and digital initiatives end-to-end, working with stakeholders and vendors to ensure successful implementation, risk management, and achievement of business objectives.
- Leverage customer feedback, journey analysis, and digital insights to identify improvement opportunities, drive customer-centric initiatives, and measure their impact on business outcomes. ...
Posted
4 days ago
Undisclosed
KL City
- Drive disciplined execution through Management Operating System (MOS) rigor.
- Develop and oversee regional KPIs, dashboards, and operating cadence.
- Improve speed, predictability, and quality of customer and product support. ...
Posted
13 hours ago
Undisclosed
KL City
- Drive disciplined execution through Management Operating System (MOS) rigor.
- Develop and oversee regional KPIs, dashboards, and operating cadence.
- Improve speed, predictability, and quality of customer and product support. ...
Posted
21 days ago
Undisclosed
KL City
- Shape and deliver GCFS's strategic transformation agenda, translating enterprise priorities into measurable business outcomes.
- Partner senior leadership to define future-state operating models, organisation design and transformation roadmaps.
- Lead high-impact transformation initiatives across customer, workforce, operations, channels and technology. ...
Posted
8 days ago
Undisclosed
KL City
- Develop and structure comprehensive customer survey questionnaires that are methodologically sound, unbiased, and strictly aligned with key business objectives.
- Program, test, and deploy complex survey logic using designated platforms such as SurveyMonkey to ensure a seamless and error-free respondent experience.
- Extract, clean, and validate large datasets from various survey platforms to maintain high levels of data integrity and prepare information for deep-dive analysis. ...
Posted
9 days ago
Undisclosed
KL City
- Prepare and manage cost estimates, feasibility studies, and detailed cost plans for CSA works.
- Provide cost advice during design development on structural systems, construction methods, and architectural elements.
- Benchmark costs and identify value engineering opportunities to optimise project outcomes. ...
Posted
20 days ago
Undisclosed
KL City
- Lead the design and continuous improvement of the end-to-end customer journey for cross-border customers, particularly within the Malaysia-Singapore corridor.
- Drive the development, launch, and enhancement of the Cross Border Customer Hub as a one-stop service centre to support cross-border customer needs.
- Identify customer pain points and deliver initiatives to simplify processes and improve the overall customer experience across key touchpoints. ...
Posted
a month ago
MYR3,000 - MYR7,000 Per Month
KL City
- Engage with customers and understand their needs
- Provide professional product/service consultation
- Build meaningful rapport with customers through excellent service. ...
Posted
16 days ago
MYR3,000 - MYR7,000 Per Month
KL City
- Engage with customers and understand their needs
- Provide simple yet professional product/service consultation
- Build meaningful rapport with customers through excellent service. ...
Posted
a month ago
Browse Location:
Browse Company:
More Companies
Browse "customer service manager" Job By: