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Customer Service Manager Jobs in Bandar Kuala Lumpur - September 2026 - Urgent Hiring
Showing 97 jobs results for
"customer service manager"
in Bandar Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Drive disciplined execution through Management Operating System (MOS) rigor.
- Develop and oversee regional KPIs, dashboards, and operating cadence.
- Improve speed, predictability, and quality of customer and product support. ...
Posted
20 days ago
Undisclosed
KL City
- Shape and deliver GCFS's strategic transformation agenda, translating enterprise priorities into measurable business outcomes.
- Partner senior leadership to define future-state operating models, organisation design and transformation roadmaps.
- Lead high-impact transformation initiatives across customer, workforce, operations, channels and technology. ...
Posted
8 days ago
Undisclosed
KL City
- Develop and structure comprehensive customer survey questionnaires that are methodologically sound, unbiased, and strictly aligned with key business objectives.
- Program, test, and deploy complex survey logic using designated platforms such as SurveyMonkey to ensure a seamless and error-free respondent experience.
- Extract, clean, and validate large datasets from various survey platforms to maintain high levels of data integrity and prepare information for deep-dive analysis. ...
Posted
9 days ago
Undisclosed
KL City
- Prepare and manage cost estimates, feasibility studies, and detailed cost plans for CSA works.
- Provide cost advice during design development on structural systems, construction methods, and architectural elements.
- Benchmark costs and identify value engineering opportunities to optimise project outcomes. ...
Posted
20 days ago
Undisclosed
KL City
- Lead the design and continuous improvement of the end-to-end customer journey for cross-border customers, particularly within the Malaysia-Singapore corridor.
- Drive the development, launch, and enhancement of the Cross Border Customer Hub as a one-stop service centre to support cross-border customer needs.
- Identify customer pain points and deliver initiatives to simplify processes and improve the overall customer experience across key touchpoints. ...
Posted
a month ago
MYR3,000 - MYR7,000 Per Month
KL City
- Engage with customers and understand their needs
- Provide professional product/service consultation
- Build meaningful rapport with customers through excellent service. ...
Posted
16 days ago
MYR3,000 - MYR7,000 Per Month
KL City
- Engage with customers and understand their needs
- Provide simple yet professional product/service consultation
- Build meaningful rapport with customers through excellent service. ...
Posted
a month ago
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