Customer Service Manager Jobs in Kuala Lumpur - August 2026 - Urgent Hiring
Paparan 82 hasil carian kerja kosong untuk
"customer service manager"
di Kuala Lumpur
Boleh Sembang
Undisclosed
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Supervise the escalation teams (around 10 head counts in a team) daily functions, ensuring punctuality and compliance with organizational standards.
- Handle critical customer issues involving bookings, cancellations, and refunds, delivering timely and considerate resolutions.
- Guide and support team members through regular coaching to help them achieve and surpass performance targets. ...
Jadilah pemohon terawal!
Posted
21 days ago
Boleh Sembang
MYR3,000 - MYR4,500 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner, addressing their needs and resolving issues effectively.
- Provide accurate information about company services, products, and policies, guiding customers through processes and offering solutions.
- Maintain detailed records of customer interactions, transactions, comments, and complaints, ensuring all information is logged accurately in the CRM system. ...
Posted
17 days ago
Boleh Sembang
MYR2,000 - MYR3,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- To supervise the customer service team in ensuring high level of customer service standard in attending to customer enquiries, complaints, membership, etc., as according to the standard workflow and procedures.
- To supervise, monitor and ensure operational activities at respective service counters are carried out as according to the required standard procedures and practices, ensure cases are follow-up accordingly until a case is resolved and closed.
- Tackling complicated issues / complaints and implement necessary improvement measures. ...
Jadilah pemohon terawal!
Posted
2 days ago
Boleh Sembang
Supervisor / Assistant Supervisor (Bangsar)
MYR2,500 - MYR4,500 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Assist the Restaurant Manager in overseeing daily operations, ensuring smooth service delivery and adherence to company standards.
- Supervise and train junior staff on food preparation, service techniques, and customer interaction to maintain high service quality.
- Monitor inventory levels, assist with stocktaking, and ensure proper storage of ingredients and supplies to minimize waste. ...
Posted
2 days ago
Boleh Sembang
MYR2,800 - MYR3,300 Sebulan
+Pampasan Tambahan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Manage the daily operations of the restaurant.
- Lead, train, motivate, and supervise the restaurant team.
- Ensure excellent food quality, customer service, and cleanliness standards. ...
Jadilah pemohon terawal!
Posted
2 days ago
MYR2,000 - MYR2,200 Sebulan
Kuala Lumpur International Airport, Selangor
- Strong customer-oriented mindset, with the ability to attract, engage, and retain customers.
- Willingness to work retail hours, including shifts, weekends, and public holidays.
- Open to working at Naelofar, Mitsui, Sepang ...
Jadilah pemohon terawal!
Posted
3 months ago
Boleh Sembang
MYR1,700 - MYR2,000 Sebulan
Graduan Baru
Dekat Stesen Tren
- Minimum of SPM level education.
- Good spoken and written mastery for English and Bahasa Melayu.
- Growth driven and a great team player. ...
Posted
24 days ago
Boleh Sembang
Shift Leader - Pavilion Bukit Jalil
MYR2,300 - MYR2,700 Sebulan
Petaling, WP Kuala Lumpur
Dekat Stesen Tren
- Handling day-to-day shift operations and general management. Assisting Store Manager with store duties, customer service and operational excellence.
Jadilah pemohon terawal!
Posted
2 hours ago
Boleh Sembang
MYR1,700 - MYR2,000 Sebulan
Graduan Baru
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Minimum of SPM level education.
- Good spoken and written mastery for English and Bahasa Melayu.
- Growth driven and a great team player. ...
Posted
24 days ago
Boleh Sembang
MYR1,700 - MYR2,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Minimum of SPM level education.
- Good spoken and written mastery for English and Bahasa Melayu.
- Growth driven and a great team player. ...
Posted
24 days ago
Boleh Sembang
MYR1,700 - MYR2,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Minimum of SPM level education.
- Good spoken and written mastery for English and Bahasa Melayu.
- Growth driven and a great team player. ...
Posted
24 days ago
MYR2,800 - MYR3,200 Sebulan
+Pampasan Tambahan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Greet and welcome customers in a warm and professional manner, embodying the luxury brand's image and values.
- Actively engage with customers to understand their needs and preferences, providing personalized recommendations and styling advice.
- Showcase in-depth knowledge of the brand's products, including materials, craftsmanship, heritage, and current collections, to effectively answer customer inquiries. ...
Posted
5 days ago
Boleh Sembang
MYR3,000 - MYR3,800 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Oversee daily restaurant operations, ensuring seamless service delivery and adherence to high standards of quality and customer satisfaction.
- Manage and lead a team of up to 100 employees, including hiring, training, scheduling, performance management, and fostering a positive work environment.
- Implement and enforce operational policies and procedures to optimize efficiency, minimize waste, and ensure compliance with health and safety regulations. ...
Posted
2 days ago
Boleh Sembang
Assistant Restaurant Manager / Shift Manager
MYR2,200 - MYR2,900 Sebulan
+Pampasan Tambahan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Supervise and coordinate daily restaurant operations during shifts, ensuring smooth service delivery and adherence to Jollibee standards.
- Assist in managing inventory, including ordering supplies, receiving deliveries, and conducting stock counts to minimize waste and control costs.
- Provide exceptional customer service, addressing guest inquiries, resolving complaints effectively, and ensuring a positive dining experience. ...
Posted
a month ago
MYR2,900 - MYR3,500 Sebulan
+Pampasan Tambahan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- The position is responsible for developing, implementing, and evaluating restaurant-specific plans for Sales and Profit Growth, Quality and Food, Service, Cleanliness and Condition (FSC) Standards Implementation, and People Targets, in alignment with the country plans. The role collaborates with Support Group, implements applicable programs, and provides feedback and inputs for performance improvement
- Responsible for the overall performance of the restaurant in terms of sales and profitability while maintaining a high standard of Cleanliness, Hospitality, Accuracy, Maintenance, Product Quality and Service rendered to all the guests patronizing our restaurants.
- Also responsible to train and coach all new managers and station crews to provide a high standard of food preparation, service and sanitation according to the Jollibee standards. He is also responsible to ensure the smooth daily operations and availability of sufficient manpower for the restaurant. ...
Posted
a day ago
Boleh Sembang
MYR6,000 - MYR9,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Develop and execute consumer marketing strategies aligned with business objectives and customer needs.
- Build compelling brand narratives and ensure consistent brand positioning across all marketing channels.
- Plan and execute integrated marketing campaigns across digital, social media, email, in-store, and other consumer touchpoints. ...
Posted
a month ago
Boleh Sembang
Customer Service Executive
MYR3,000 - MYR4,000 Sebulan
Graduan Baru
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Reply customer inquiries via live chat, WhatsApp, phone call, WeChat & other platforms
- Assist customers with order tracking, delivery status, and after-sales issues
- Handle complaints, refunds, missing/damaged items, and delivery problems ...
Posted
a day ago
Boleh Sembang
MYR8,000 - MYR15,000 Sebulan
Dekat Stesen Tren
- Manage the day-to-day operations of TikTok Shop and Shopee (Malaysia), including product listings, titles, images, product descriptions, and inventory management.
- Maintain store branding and visual merchandising with a premium, minimalist luxury aesthetic.
- Monitor overall store health, including seller ratings, dispute rates, prohibited content, and intellectual property compliance. ...
Posted
11 days ago
Boleh Sembang
MYR8,000 - MYR15,000 Sebulan
Dekat Stesen Tren
- Manage the daily operations of TikTok Shop and Shopee Malaysia.
- Optimize product listings, titles, images, descriptions, and inventory.
- Maintain store branding and visual merchandising with a premium minimalist aesthetic. ...
Posted
11 days ago
Boleh Sembang
MYR2,500 - MYR3,000 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Experience in retail, F&B, hospitality, or customer-facing roles
- Comfortable taking responsibility on the shop floor
- Good communication skills in English (Bahasa Malaysia, Mandarin or Tamil is a plus) ...
Jadilah pemohon terawal!
Posted
13 days ago
Boleh Sembang
MYR8,000 - MYR15,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Manage the daily operations of TikTok Shop and Shopee Malaysia.
- Optimize product listings, titles, images, descriptions, and inventory.
- Maintain store branding and visual merchandising with a premium minimalist aesthetic. ...
Posted
22 days ago
MYR6,000 - MYR15,000 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Develop, implement, and continuously optimize VIP customer retention strategies to enhance customer satisfaction, engagement, and long-term loyalty.
- Lead and manage the VIP Retention team, assigning tasks, setting goals, and monitoring team performance.
- Analyze customer behavior data to identify at-risk customers and develop targeted retention plans. ...
Posted
a month ago
MYR2,300 - MYR2,700 Sebulan
Petaling, WP Kuala Lumpur
Dekat Stesen Tren
- Handling day-to-day shift operations and general management. Assisting Store Manager with store duties, customer service and operational excellence.
Jadilah pemohon terawal!
Posted
16 days ago
MYR2,300 - MYR2,700 Sebulan
Petaling, WP Kuala Lumpur
Dekat Stesen Tren
- Handling day-to-day shift operations and general management. Assisting Store Manager with store duties, customer service and operational excellence.
Jadilah pemohon terawal!
Posted
16 days ago
MYR2,300 - MYR2,700 Sebulan
Petaling, WP Kuala Lumpur
Dekat Stesen Tren
- Handling day-to-day shift operations and general management. Assisting Store Manager with store duties, customer service and operational excellence.
Jadilah pemohon terawal!
Posted
16 days ago
Boleh Sembang
MYR2,500 - MYR3,500 Sebulan
KL City, WP Kuala Lumpur
Dekat Stesen Tren
- Provide high-quality customer service and support to customers via phone, WhatsApp, email, social media, online booking platforms.
- Respond promptly and professionally to customer enquiries regarding court bookings, memberships, coaching programmes, sports events, tournaments, venue rentals, and promotional packages.
- Prepare quotations for venue rentals, corporate events, tournaments and group bookings. ...
Posted
23 days ago
MYR2,300 - MYR2,700 Sebulan
Petaling, WP Kuala Lumpur
Dekat Stesen Tren
- Handling day-to-day shift operations and general management. Assisting Store Manager with store duties, customer service and operational excellence.
Jadilah pemohon terawal!
Posted
16 days ago
MYR2,300 - MYR2,700 Sebulan
Petaling, WP Kuala Lumpur
Dekat Stesen Tren
- Handling day-to-day shift operations and general management. Assisting Store Manager with store duties, customer service and operational excellence.
Jadilah pemohon terawal!
Posted
16 days ago
Boleh Sembang
MYR3,000 - MYR3,800 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Oversee daily restaurant operations, ensuring seamless service delivery and adherence to high standards of quality and customer satisfaction.
- Manage and lead a team of up to 100 employees, including hiring, training, scheduling, performance management, and fostering a positive work environment.
- Implement and enforce operational policies and procedures to optimize efficiency, minimize waste, and ensure compliance with health and safety regulations. ...
Posted
24 days ago
Boleh Sembang
MYR3,000 - MYR3,800 Sebulan
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
- Oversee daily restaurant operations, ensuring seamless service delivery and adherence to high standards of quality and customer satisfaction.
- Manage and lead a team of up to 100 employees, including hiring, training, scheduling, performance management, and fostering a positive work environment.
- Implement and enforce operational policies and procedures to optimize efficiency, minimize waste, and ensure compliance with health and safety regulations. ...
Posted
24 days ago