Administer the Customer Success framework by aligning customer expectations with STACK’s data centre operational model, including implementing service management processes and driving continuous improvement initiatives.
Manage the enrolment funnel with the Centre Director, from enquiry and assessment through to class placement, sign-up and payment, and achieve enrolment and revenue targets.
Administer the Customer Success framework by aligning customer expectations with STACK’s data centre operational model, including implementing service management processes and driving continuous improvement initiatives.
Manage the enrolment funnel with the Centre Director, from enquiry and assessment through to class placement, sign-up and payment, and achieve enrolment and revenue targets.