The Customer Service Executive is responsible for managing customer enquiries, coordinating customer requests, handling orders, ensuring timely responses, maintaining accurate documentation, and providing effective support to ensure a high level of customer satisfaction. This role acts as the key link between customers, sales, operations, and management to ensure smooth communication, efficient service delivery, and timely resolution of customer issues.
The Customer Service Executive is responsible for managing customer enquiries, coordinating customer requests, handling orders, ensuring timely responses, maintaining accurate documentation, and providing effective support to ensure a high level of customer satisfaction. This role acts as the key link between customers, sales, operations, and management to ensure smooth communication, efficient service delivery, and timely resolution of customer issues.
Act as the single point of contact for the Design House, Print Production Manager and Artwork Planners, and to provide timely responses to all inquiries.
Responsible for project management.
Manage client accounts and maintain good rapport with clients....
Develop practical event skills by managing multiple small to mid-sized activations and learning end-to-end operations. This builds a strong foundation for event management roles.
Expand your network by coordinating with vendors, in-store teams, and community partners, giving you useful industry contacts.
Improve your project thinking by tracking budgets, schedules, and simple reports that show what worked and what to change....