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Customer Support Specialist Jobs in Bandar Kuala Lumpur - September 2026 - Urgent Hiring
Showing 218 jobs results for
"customer support specialist"
in Bandar Kuala Lumpur
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Undisclosed
KL City
- Engage clients in workshops and interviews to analyze process and reporting requirements
- Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions
- Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state ...
Posted
11 days ago
Undisclosed
KL City
- Quality Assurance Reviews: Conduct regular quality audits on customer interactions to ensure compliance with SOPs, communication standards, and solution accuracy. Provide structured coaching using established frameworks to drive agent performance improvement.
- Quality Framework & Governance: Maintain and enhance QA frameworks including scorecards, coaching approaches, and audit standards to ensure consistency, fairness, and continuous improvement across teams.
- Reporting & Insights: Prepare concise, data-driven reports to highlight performance trends, gaps, and risks. Communicate actionable recommendations to stakeholders and track the effectiveness of implemented actions. ...
Posted
a month ago
Undisclosed
KL City
- Develop and structure comprehensive customer survey questionnaires that are methodologically sound, unbiased, and strictly aligned with key business objectives.
- Program, test, and deploy complex survey logic using designated platforms such as SurveyMonkey to ensure a seamless and error-free respondent experience.
- Extract, clean, and validate large datasets from various survey platforms to maintain high levels of data integrity and prepare information for deep-dive analysis. ...
Posted
6 days ago
Undisclosed
KL City
- To ensure that documents of corporate and beneficial owners for new or existing corporate investors are accurate.
- To conduct company search through authorised agencies to verify information provided by corporate investors.
- To check FATCA CRS self-certification forms for both individual and corporate customers. ...
Posted
17 days ago
Undisclosed
KL City
- Engage clients in workshops and interviews to analyze process and reporting requirements
- Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions
- Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state ...
Posted
6 days ago
MYR12,000 - MYR12,000 Per Month
KL City
- Proven working experience in IT project delivery or equivalent role with at least 3 years’ relevant experience in large and complex organizations preferably in the area of Banking and Finance.
- Ability to multitask effectively and handle large amounts of data
- Proficient knowledge in SQL/Oracle and/or Compliance related capabilities ...
Posted
a month ago
MYR1,800 - MYR2,000 Per Month
KL City
- Oversee the day-to-day operations and organisation of the e-commerce warehouse.
- Manage and optimise rack slots and storage locations to maximise warehouse space utilisation.
- Ensure proper item arrangement, categorisation and labelling according to product type, SKU and operational requirements. ...
Posted
a month ago
Undisclosed
KL City
- Contract: 1 Year, Extendable
- Employment: Contract under Client Payroll
- Maximum Budget: RM 12,000/month ...
Posted
a month ago
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