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Customer Support Specialist Jobs in Wp Kuala Lumpur - September 2026 - Urgent Hiring
Showing 219 jobs results for
"customer support specialist"
in Wp Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Collaborate with the team to develop high-quality documentation and training materials for onboarding new customers.
- Be the go-to person for answering basic customer questions and providing clear, helpful support.
- Lead standard training sessions for small and medium-sized enterprises, helping them maximize the value of our solutions. ...
Posted
18 days ago
Undisclosed
KL City
- Position : Customer service Japanese Speaker
- Location : Menara Shell, brickfields , KL
- Shift : 2 Shifts-7am-4pm 8am to 5pm (Subject to any changes in business needs) Rotational working days (5 days working & 2 days off) ...
Posted
18 days ago
Undisclosed
KL City
- Gather complaint details from customer facing staff (Field staff) to support complaint investigation and MDR and Vigilance report compilation.
- Monitor and progress complaints to ensure timely reporting and closure to meet regulatory requirements.
- Maintain accurate records and keep others informed when records change or updated. ...
Posted
18 days ago
Undisclosed
KL City
- Job Responsibilities
- Follow up on customer complaints and coordinate cross-functional resources including Legal, Operations, Business, and Technology teams to communicate and coordinate effectively, and drive reasonable resolution steps based on the complainant's concerns.
- Conduct in-depth root cause analysis and drive complaints to closure, maintaining close follow-up with customers to prevent further escalation. ...
Posted
18 days ago
MYR3,000 - MYR3,000 Per Month
KL City
- 9AM–6PM
- 10AM–7PM
- Opportunities for promotion ...
Posted
18 days ago
Undisclosed
KL City
- Customer Resolution Operations
- Lead the daily operations of the Customer Resolution team across all supported Monee products.
- Ensure timely investigation and resolution of complex customer enquiries, escalations and service requests. ...
Posted
18 days ago
Undisclosed
KL City
- · Only shortlisted candidates will be notified
- · Please email your resume to hr@iwowsoft.com
- Responsibilities ...
Posted
18 days ago
MYR2,300 - MYR2,800 Per Month
KL City
- Respond to customer inquiries via phone, email, chat, or in person.
- Resolve customer complaints in a timely and professional manner.
- Provide accurate information about products, services, and company policies. ...
Posted
18 days ago
Undisclosed
KL City
- Job Description:
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat.
- Key Responsibilities: ...
Posted
18 days ago
TSING DIGITAL TECHNOLOGY SDN.BHD.
MYR3,800 - MYR4,000 Per Month
KL City
- Deliver fast and efficient support to customers across different time zones by following clear processes and teamwork practices.
- Handle pre-sales inquiries, order processing during sales, after-sales dispute resolution, and provide expert support on cross-border logistics, customs, and tariffs.
- Communicate clearly and professionally through multiple channels such as live chat, ticketing systems, and online communities. ...
Posted
23 days ago
Undisclosed
KL City
- As an Order Support Specialist, you will play a vital role in ensuring customer satisfaction and supporting the success of our brands across the APAC region. You’ll be responsible for the accurate and timely processing of orders, shipments, and returns, acting as a key liaison between our customers and internal teams.
- Accurately process customer orders, amendments, and releases in line with system and compliance guidelines.
- Monitor order fulfillment and delivery timelines, proactively addressing any risks or opportunities and communicating with relevant stakeholders. ...
Posted
24 days ago
Undisclosed
KL City
- We are currently hiring an experienced Client Channel Enablement professional to support client-facing banking channels and ensure smooth onboarding, implementation, maintenance, and operational support of client solutions.
- Key Responsibilities
- * Support the enablement and implementation of client banking channels, ensuring smooth delivery and activation of services. ...
Posted
a month ago
Undisclosed
KL City
- Stay current with evolving tools, platform updates, and customer happiness best practices.
- Identifies knowledge gaps and proactively builds runbooks without being told.
- As a level 1 Customer Support Consultant, you will play a critical customer-facing role in delivering timely, high-quality technical support to our B2B/SaaS client base. You will manage the full support lifecycle — triaging incoming requests, resolving Level 1–2 issues, escalating complex cases with clear context, and maintaining SLA compliance. Beyond reactive support, you will actively contribute to knowledge base development and collaborate cross-functionally with product and engineering teams to surface recurring issues and drive continuous service improvement. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
KL City
- 5-Day work week (Two days off)
- Handle inquiries via inbound calls, emails and live chat
- Provide effective solutions for customer issues assisting with roadside assistance and policy inquiries. ...
Posted
a month ago
Right Recruit Sdn Bhd
MYR6,000 - MYR6,900 Per Month
KL City
- Handle pre and post reservation inquiries by phone, e-mail and chat.
- Handle customer requests by phone and e-mail.
- Modify, change and/or cancel existing reservations. ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
KL City
- Handle inbounds call enquiries
- Provide effective solution for customer issue.
- Follow up and respond back to user on timely manner. ...
Posted
a month ago
Undisclosed
KL City
- Provide administrative support to the Wholesale Director and Wholesale Sales Team.
- Assist Account Managers with account updates, order coordination, and internal follow-up.
- Support territory management through accurate documentation and internal communication. ...
Posted
2 days ago
MYR3,050 - MYR4,150 Per Month
KL City
- Additional leave
- Opportunities for promotion
- Professional development ...
Posted
12 hours ago
Undisclosed
KL City
- Ensure value-added monitoring of Ceva products by conducting audits in the hatchery (via the C.H.I.C.K. Program application) and analyzing the results using appropriate digital tools.
- Share collected information with the Customer, and store it internally within Ceva for later projects.
- Perform product audits for Customers. ...
Posted
4 days ago
MYR2,950 - MYR4,150 Per Month
KL City
- Additional leave
- Opportunities for promotion
- Professional development ...
Posted
8 days ago
Undisclosed
KL City
- Manage customer relationships and ensure high customer satisfaction.
- Drive customer retention and contract renewals.
- Identify upselling and cross-selling opportunities. ...
Posted
14 days ago
MYR3,200 - MYR3,700 Per Month
KL City
- Maternity leave
- Project: Digital Banking Customer service
- Working hours and shift: ...
Posted
4 days ago
Undisclosed
KL City
- 100% Visa Sponsorship Provided
- Flight Ticket Provided
- Accommodation Support ...
Posted
5 days ago
Undisclosed
KL City
- POSITION SUMMARY
- Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. ...
Posted
3 days ago
Undisclosed
KL City
- Handle support/service escalations to/from clients
- Transfer calls to the Tier 2 department
- Will track and report system issues as needed ...
Posted
6 days ago
Undisclosed
KL City
- Visa: 100% Full Visa Sponsorship handled for you
- Travel: Complimentary flight ticket to Kuala Lumpur
- Housing: Comprehensive accommodation assistance to help you settle in smoothly ...
Posted
7 days ago
MYR2,000 - MYR2,800 Per Month
KL City
- Basic range up to RM2800 * Terms and conditions applies
- Training period is 1 Month and will be paid RM1800 with completion allowance
- Upon completion and successfully passed the training, you will get a salary adjustment of RM2000.00 (probation period only) ...
Posted
5 days ago
MYR5,500 - MYR9,000 Per Month
KL City
- Ability to work independently
- Experience with social networking (or similar programs) Internet Savvy
- Interested in social media and current events (trending topics, viral news etc.) ...
Posted
9 days ago
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