We are looking for a Training & Quality Specialist to join our Service Delivery team and work directly under the Head of Service Delivery.
This is a hands-on role designed for someone who enjoys training people, reviewing work, identifying errors, coaching team members, and improving processes.
The successful candidate will support the development and quality of our Data Entry / Verification Executives (VEs) by providing new joiner training, on-the-job coaching, quality checks, call and email monitoring, case audits, refresher training, and process updates....
Provide day-to-day operational support and administration of cybersecurity platforms, including SIEM, SOAR, Threat Intelligence Platform (TIP), security analytics, and related security technologies.
Monitor the health, availability, performance, and capacity of cybersecurity platforms and proactively identify and resolve operational issues.
Perform routine system health checks, housekeeping, maintenance, and administrative activities to ensure platform reliability and operational readiness....
Execute end-to-end user account lifecycle management, including provisioning, modification, and de-provisioning activities according to approved access control procedures.
Administer access control lists, user inventories, and group memberships to maintain precise compliance and security records.
Audit user access rights periodically and execute clean-up activities to validate appropriate system access levels....
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Provide technical guidance and support to the SOC Level 1 team in proactive security event monitoring, detection, and initial incident triage. Cor-ordinate with SOC L2 and SOC L3 for new attack UC development, deployment and continuous improvement.
Conduct timely analysis of security events, threats, and attacks based on real-time monitoring, and follow established procedures to assess and mitigate associated risks.
Manage, coordinate, and escalate security incidents appropriately, ensuring adherence to defined incident response processes and service level commitments....
Investigate, validate, and respond to complex security incidents escalated by CrowdStrike Falcon Complete MDR Service, SOC analysts, users, and other IT departments.
Lead investigations of advanced security incidents using CrowdStrike Falcon, Microsoft Defender, SIEM platforms, and other security technologies.
Analyze alerts, suspicious activity, attack patterns, and threat actor behavior using endpoint telemetry, threat intelligence, cloud telemetry, and SIEM data....
Investigate, validate, and respond to complex security incidents escalated by CrowdStrike Falcon Complete MDR Service, SOC analysts, users, and other IT departments.
Lead investigations of advanced security incidents using CrowdStrike Falcon, Microsoft Defender, SIEM platforms, and other security technologies.
Analyze alerts, suspicious activity, attack patterns, and threat actor behavior using endpoint telemetry, threat intelligence, cloud telemetry, and SIEM data....
Working as liaison between vendors and the Company
Providing specialized consultative service and implementing, driving and maintaining vendor programs, marketing, and training; review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters
Building and maintaining positive relationships with vendors...
Investigate, validate, and respond to complex security incidents escalated by CrowdStrike Falcon Complete MDR Service, SOC analysts, users, and other IT departments.
Lead investigations of advanced security incidents using CrowdStrike Falcon, Microsoft Defender, SIEM platforms, and other security technologies.
Analyze alerts, suspicious activity, attack patterns, and threat actor behavior using endpoint telemetry, threat intelligence, cloud telemetry, and SIEM data....
Investigate, validate, and respond to complex security incidents escalated by CrowdStrike Falcon Complete MDR Service, SOC analysts, users, and other IT departments.
Lead investigations of advanced security incidents using CrowdStrike Falcon, Microsoft Defender, SIEM platforms, and other security technologies.
Analyze alerts, suspicious activity, attack patterns, and threat actor behavior using endpoint telemetry, threat intelligence, cloud telemetry, and SIEM data....
Commercial and technical lead for the Cybersecurity portfolio — deep domain expertise across Cybersecurity products and solutions, partnering with SI/ technology partners to shape the best-fit solution for each customer’s requirements
Lead commercial structuring including product margins, proposals and deal closing, working closely with Sales and Presales to convert opportunities
Act as technical lead for ICT/ Cybersecurity projects, working closely with IT, Network and Billing teams to ensure infrastructure and operational readiness...
Accountable for the end-to-end productisation lifecycle — from concept, build and GTM through to post-sales operations — working closely with Product, Subsidiaries, IT, Network, and Operational teams to ensure product support is in place.
Support Product GTM to position our solution’s key value and differentiations to target segments
Support sales enablement in terms of product training, latest product information, roadshows, tradeshow events and others....
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
Working as liaison between vendors and the Company
Providing specialized consultative service and implementing, driving and maintaining vendor programs, marketing, and training; review and negotiate terms of vendor contracts and communicate with vendors regarding day-to-day matters
Building and maintaining positive relationships with vendors...
Commercial and technical lead for the Cybersecurity portfolio — deep domain expertise across Cybersecurity products and solutions, partnering with SI/ technology partners to shape the best-fit solution for each customer’s requirements
Lead commercial structuring including product margins, proposals and deal closing, working closely with Sales and Presales to convert opportunities
Act as technical lead for ICT/ Cybersecurity projects, working closely with IT, Network and Billing teams to ensure infrastructure and operational readiness...
Accountable for the end-to-end productisation lifecycle — from concept, build and GTM through to post-sales operations — working closely with Product, Subsidiaries, IT, Network, and Operational teams to ensure product support is in place.
Support Product GTM to position our solution’s key value and differentiations to target segments
Support sales enablement in terms of product training, latest product information, roadshows, tradeshow events and others....
Commercial and technical lead for the Cybersecurity portfolio — deep domain expertise across Cybersecurity products and solutions, partnering with SI/ technology partners to shape the best-fit solution for each customer’s requirements
Lead commercial structuring including product margins, proposals and deal closing, working closely with Sales and Presales to convert opportunities
Act as technical lead for ICT/ Cybersecurity projects, working closely with IT, Network and Billing teams to ensure infrastructure and operational readiness...
Accountable for the end-to-end productisation lifecycle — from concept, build and GTM through to post-sales operations — working closely with Product, Subsidiaries, IT, Network, and Operational teams to ensure product support is in place.
Support Product GTM to position our solution’s key value and differentiations to target segments
Support sales enablement in terms of product training, latest product information, roadshows, tradeshow events and others....