To be part of the data science team to deliver analytical work with business execution that contribute to business growth, customer experience, productivity and optimizes efficiencies.
Create valuable best practices that can be replicated in other markets.
To produce best practice analytics solutions to support business decisions with measurable success to drive business growth and effectiveness.
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Data Collection & Validation: Gather data from multiple sources, including internal databases, spreadsheets, and external systems.
Report Development: Design, build, and maintain standard and ad-hoc reports using tools such as Excel, Power BI or other reporting platforms. Translate complex data sets into clear, concise, and visually engaging reports.
Process Improvement: Continuously review and enhance reporting processes to improve efficiency, accuracy, and relevance. Identify opportunities to automate repetitive tasks and streamline workflows.
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Ensure all the agency movement transactions are processed as per regulatory and AIA requirements.
Prepare timely and accurate agency movement reports [Maintenance of Contract (MOC), promotion, demotion, extension, probation etc.] for relevant stakeholders.
Perform data analysis on the agency movement data and provide meaning insights for management's reference.
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To support the Direct Sales (Tele-Assist) channel through campaign execution, Salesforce administration, sales performance monitoring and sales enablement activities.
To ensure campaigns, CRM platforms and sales support initiatives are executed effectively to improve productivity, conversion and customer engagement.
To provide operational support through reporting, performance tracking, training coordination and stakeholder support.
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Act as the primary governance lead for CSD, ensuring effective governance frameworks, policies, processes and controls are established, implemented and maintained.
Interpret, assess and translate regulatory developments, industry guidelines and Group requirements into actionable business requirements.
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Serve as the principal technical expert in Data Science, Machine Learning, and Artificial Intelligence, providing thought leadership and guidance across the organization.
Partner with business stakeholders and the Insights team to identify opportunities where analytics and AI can create measurable business value.
Translate complex business challenges into actionable analytics strategies, models, and solutions.
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