Support the planning of analytics needs with Marketing and Retail Operations functions, e.g. (SKU analysis, Buyer analysis, promotions, new product launches, CRM, customer service, retail operations etc.)
Lead and Execute analytics related to ABO and Customer Experience, e.g. promotions, buyers, new sign-ups, migration etc.)
Ability to connect data insights with ABO motivation via various research and secondary data studies and on-site participation of ABO activities and events.
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In charge of the creation and the update/enrichment of customer master data according to the requirements and in compliance with agreed guidelines and standards
Ensure the completeness and quality of the master data and participate to the continuous improvement of the process
In charge of the creation and the update/enrichment of product master data according to the requirements and in compliance with agreed guidelines and standards
Ensure the completeness and quality of the master data and participate to the continuous improvement of the process
Engage with business users and stakeholders to thoroughly understand their reporting needs, data-related challenges, and support analysis (engineering).
Must be able to establish communications and support end users.
Analyse existing processes, data sources, and reporting solutions to identify areas forenhancement and provide well-considered recommendations for improvement.
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In charge of the creation and the update/enrichment of product master data according to the requirements and in compliance with agreed guidelines and standards
Ensure the completeness and quality of the master data and participate to the continuous improvement of the process
In charge of the creation and the update/enrichment of customer master data according to the requirements and in compliance with agreed guidelines and standards
Ensure the completeness and quality of the master data and participate to the continuous improvement of the process
In charge of the creation and the update/enrichment of Supplier code master data according to the requirements and in compliance with agreed guidelines and standards.
Ensure the completeness and quality of the master data and participate to the continuous improvement of the process.
Report to the Customer & Vendor Master Data Manager
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In charge of the creation and the update/enrichment of product master data according to the requirements and in compliance with agreed guidelines and standards
Ensure the completeness and quality of the master data and participate to the continuous improvement of the process
In charge of the creation and the update/enrichment of customer master data according to the requirements and in compliance with agreed guidelines and standards
Ensure the completeness and quality of the master data and participate to the continuous improvement of the process
In charge of the creation and the update/enrichment of product master data according to the requirements and in compliance with agreed guidelines and standards
Ensure the completeness and quality of the master data and participate to the continuous improvement of the process
Deliver professional and consistent service to customers while supporting the resolution of local country inquiries related to the Data Management Team function.
Perform master data processing activities in accordance with established guidelines, including handling basic queries and conducting timely investigations.
Process all master data requests accurately and within the required timelines. Analyze work items, identify issues, and resolve them with appropriate supervision when required.
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Process all service requests assigned in an accurate and timely manner, within the agreed service levels and targets as defined in the Service Level Agreement (SLA).
Perform relevant data updates, reviews and validation of employee data against supporting documents to ensure high quality of data maintained in all HR systems.
Comply with data integrity, security and privacy policies and applicable regulations.
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Handling incoming incidents, supporting both Roche Affiliates and multiple regional and global IT departments. 2nd level evaluation of user requests based on ITIL methodology and prioritization towards IT accordingly. Collaborate with IT teams to translate business requirements into technical solutions
Performs and participates in the analysis, (re)design and implementation of business and systems processes and procedures following appropriate standards
Management of continuous data cleansing and Data lifecycle management. Analyze business processes and identify opportunities for automation and optimization. Develop business cases and proposals for process improvements and system upgrades
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Process all service requests assigned in an accurate and timely manner, within the agreed service levels and targets as defined in the Service Level Agreement (SLA).
Perform relevant data updates, reviews and validation of employee data against supporting documents to ensure high quality of data maintained in all HR systems.
Comply with data integrity, security and privacy policies and applicable regulations.
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Review and assess alerts generated by our transaction monitoring and screening systems. Require a good level of analytical skill to detect unusual or suspicious transactions and escalate potential hits. Analysts may also be required to send requests for further information from customers.
Conduct transaction reviews and should transaction anomalies be observed, draft Suspicious Transaction Reports (“STR”) for lodgment to the relevant authorities.
Analyse transaction data to identify trends & patterns in transactions that may signify suspicious or fraudulent activities, using data and transaction monitoring tools.
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Review and assess alerts generated by our transaction monitoring and screening systems. Require a good level of analytical skill to detect unusual or suspicious transactions and escalate potential hits. Analysts may also be required to send requests for further information from customers.
Conduct transaction reviews and should transaction anomalies be observed, draft Suspicious Transaction Reports (“STR”) for lodgment to the relevant authorities.
Analyse transaction data to identify trends & patterns in transactions that may signify suspicious or fraudulent activities, using data and transaction monitoring tools.
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Collaborate with product managers to define hypotheses and design experiments aimed at improving the consumer experience.
Run A/B testing frameworks, quasi-experiments and statistical methodologies to measure the impact of product changes on main metrics such as user engagement, retention, and conversion rates.
Analyze experiment results to draw actionable insights and make data-driven recommendations for product iterations and enhancements.
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