Handling incoming incidents, supporting both Roche Affiliates and multiple regional and global IT departments. 2nd level evaluation of user requests based on ITIL methodology and prioritization towards IT accordingly. Collaborate with IT teams to translate business requirements into technical solutions
Performs and participates in the analysis, (re)design and implementation of business and systems processes and procedures following appropriate standards
Management of continuous data cleansing and Data lifecycle management. Analyze business processes and identify opportunities for automation and optimization. Develop business cases and proposals for process improvements and system upgrades
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Responsible for global, cross divisional state-of-the-art process design within their business process area within the E2E proces. Empowered decision making for their area across divisions and in line with the E2E Business Process Management guardrails from the Global Business Process Manager (GBPM)
Work closely with the E2E GBPMs & GBPS network to ensure fit-for-purpose solutions. Supports the SAP S4/HANA Template deployment. Actively pursue the implementation of the E2E BPM strategy, according to guardrails set by the E2E GBPO and GBPMs
Deliver solutions including processes, ICFR, Authorizations, laws and regulations, technology, analytics for own dedicated area, in line with the E2E BPM strategy & guardrails as well as continuous improvements, with support of the GBPM and GBPSs. Support business acceptance globally across divisions and functions on a operating level for the dedicated business process area. Drive and implement the BPM strategy for your own dedicated area
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Business Advisory & Data Quality Consulting: Partner closely with data creators, stewards, consumers, and IT teams to establish data quality dimensions, rules, and indicators that ensure our data remains usable, timely, robust, and compliant
Framework & Policy Design: Design and maintain policies, methodologies, guidelines, and metrics for data quality, profiling, and cleansing
Rule Definition & Profiling: Collaborate with business stakeholders to identify critical data attributes, profile datasets, analyze requirements, and translate business logic into automated data quality rules
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Business Advisory & Data Quality Consulting: Partner closely with data creators, stewards, consumers, and IT teams to establish data quality dimensions, rules, and indicators that ensure our data remains usable, timely, robust, and compliant
Framework & Policy Design: Design and maintain policies, methodologies, guidelines, and metrics for data quality, profiling, and cleansing
Rule Definition & Profiling: Collaborate with business stakeholders to identify critical data attributes, profile datasets, analyze requirements, and translate business logic into automated data quality rules
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Migration Strategy Execution: Lead the design and execution of comprehensive data migration frameworks, policies, and processes to smoothly transition legacy data into the new ERP environment
Advanced Governance & Compliance: Design, implement, and maintain advanced enterprise-level data governance frameworks that scale across the organization, ensuring robust data compliance practices
Complex Problem Solving: Tackle highly complex data migration anomalies and discrepancies, performing root-cause analysis to protect the integrity of corporate data
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