Handling incoming incidents, supporting both Roche Affiliates and multiple regional and global IT departments. 2nd level evaluation of user requests based on ITIL methodology and prioritization towards IT accordingly. Collaborate with IT teams to translate business requirements into technical solutions
Performs and participates in the analysis, (re)design and implementation of business and systems processes and procedures following appropriate standards
Management of continuous data cleansing and Data lifecycle management. Analyze business processes and identify opportunities for automation and optimization. Develop business cases and proposals for process improvements and system upgrades
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Business Advisory & Data Quality Consulting: Partner closely with data creators, stewards, consumers, and IT teams to establish data quality dimensions, rules, and indicators that ensure our data remains usable, timely, robust, and compliant
Framework & Policy Design: Design and maintain policies, methodologies, guidelines, and metrics for data quality, profiling, and cleansing
Rule Definition & Profiling: Collaborate with business stakeholders to identify critical data attributes, profile datasets, analyze requirements, and translate business logic into automated data quality rules
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Migration Strategy Execution: Lead the design and execution of comprehensive data migration frameworks, policies, and processes to smoothly transition legacy data into the new ERP environment
Advanced Governance & Compliance: Design, implement, and maintain advanced enterprise-level data governance frameworks that scale across the organization, ensuring robust data compliance practices
Complex Problem Solving: Tackle highly complex data migration anomalies and discrepancies, performing root-cause analysis to protect the integrity of corporate data
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