Transform data into reusable analytics assets - datasets, reports, pipelines and notebooks in the curated layer of the Lakehouse and Data Warehouse in Microsoft Fabric.
Conduct deep-dive analytics based on business priorities and identify improvement opportunities.
Build data pipelines and manage data migration projects.
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Monitor, consolidate, and analyze key service performance indicators, including SLA compliance, turnaround time, on-time delivery, and service failure rates.
Develop and maintain regular service performance dashboards and reports for management and operations teams.
Plan and conduct periodic operational audits at branches and operation locations across Malaysia.
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