• Responsible for project implementation, technical support issue, testing & commissioning, site survey, trouble-shoot on Project IT/Software/Electronic based products.
• Monitor and coordinate progress of work, project timeline planning and project resources management. Provide timely and accurate external and internal project/professional reports.
• Liaise with customer, main contractor, sub-contractor, end-user or dealers for co-operation and successful of project.
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Posted
5 days ago
Boleh Sembang
Anda hanya boleh sembang dengan majikan selepas memohon kerja ini.
The Core Objectives:Drive Operational Excellence: Lead the end-to-end management of enterprise security service requests, including exceptions, whitelisting, and policy tuning, ensuring timely resolution and strict adherence to security standards.Strengthen Technical Defenses: Support the hardening of Endpoint Security (Vulnerability Management across diverse OS environments), Internet Security, Corporate Data Loss Prevention, and Enterprise Application Security (e.g. Email Security, Shadow IT governance)Innovate through Automation: Develop & implement automated workflows, MCPs, and custom scripts to automate or "agentify" security tasks, reducing manual overhead and improving response times.
We are seeking a dedicated and skilled Senior Technical Support Engineer to join our dynamic team. The successful candidate will play a crucial role in ensuring customer satisfaction by providing technical support, troubleshooting issues, and delivering effective solutions. As a Technical Support Engineer, you will work closely with customers, internal teams, and third-party vendors to resolve technical issues promptly.