Responsible to provide system and functional support for key business applications, including SCM, ERP, Batching Plant system, softphone system and other online system.
Assists in implementing application-related projects across the Central and Eastern regions, including HQ Office and the plants.
Analyzing business data, creating reports and dashboards to support decision-making, training end users, resolving system issues, and promoting the use of AI and digital tools to automate workflows and improve efficiency across the company group.
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Assist in building AI-powered automation workflows for digital marketing, lead management, reporting, CRM, WhatsApp, websites, and internal operations.
Support the integration of LLM models such as OpenAI, Anthropic Claude, Gemini, or similar AI platforms into business workflows.
Assist in developing and connecting APIs, REST APIs, webhooks, JSON data flows, and backend logic.
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