Develop and implement the product strategy and roadmap
Conduct market research, competitor studies, and gather customer feedback and translate them into product design
Define and prioritize product features based on business goals and customer needs, design screen mockups through figma, deliver PRDs that illustrate design clearly, present with developers.
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Monitor end-to-end project operations through data analysis and root cause analysis (RCA), and produce performance reports to support global alignment. Key responsibilities include quality assurance (QA), training, and calibration with BPO partners, as well as managing ad-hoc requests from the Project Point of Contact (POC). All labelers are BPO-sourced.
Support the Team Leader in overseeing the content ecosystem by collaborating closely with Product Owners to implement projects, manage training initiatives, and ensure delivery of project objectives.
Proactively collaborate with cross-functional stakeholders to support project evaluations, resource planning, coordination, and follow-up actions.
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Lead data annotation and model evaluation projects: Manage end-to-end execution of multiple projects, ensuring both annotation quality targets/SLAs and model performance benchmarks are met.
Design and execute AI model evaluations: Develop or refine evaluation frameworks, create test cases/datasets (including adversarial/safety-focused ones), run evaluations on LLM outputs, and assess metrics such as accuracy, safety, relevance, bias, and robustness in content governance scenarios.
Analyze model performance and provide recommendations: Deep-dive into evaluation results, perform root cause analysis on model failures or quality issues, identify patterns in errors, and translate findings into concrete recommendations for annotation guideline improvements, data collection strategies, model fine-tuning, or process changes.
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Monitor end-to-end project operations through data analysis and root cause analysis (RCA), and produce performance reports to support global alignment. Key responsibilities include quality assurance (QA), training, and calibration with BPO partners, as well as managing ad-hoc requests from the Project Point of Contact (POC). All labelers are BPO-sourced.
Support the Team Leader in overseeing the content ecosystem by collaborating closely with Product Owners to implement projects, manage training initiatives, and ensure delivery of project objectives.
Proactively collaborate with cross-functional stakeholders to support project evaluations, resource planning, coordination, and follow-up actions.
...
Support labeling projects and uphold efficiency and quality by preparing and monitoring key project metrics
Skillfully use business platforms and other tools to monitor and analyze the progress of the project in time to ensure the successful delivery of the project;
Provide regular project updates and improve the overall project experience in our business domain
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Support labeling projects and uphold efficiency and quality by preparing and monitoring key project metrics
Skillfully use business platforms and other tools to monitor and analyze the progress of the project in time to ensure the successful delivery of the project;
Provide regular project updates and improve the overall project experience in our business domain
...
Support labeling projects and uphold efficiency and quality by preparing and monitoring key project metrics
Skillfully use business platforms and other tools to monitor and analyze the progress of the project in time to ensure the successful delivery of the project;
Provide regular project updates and improve the overall project experience in our business domain
...