Support the planning, development, implementation, and review of departmental workplans, service initiatives, workflows, SOPs, and operational strategies.
Monitor, analyse, and report departmental performance indicators and KPIs, and support initiatives to improve service quality, efficiency, and operational outcomes.
Lead or coordinate projects relating to service development, quality improvement, workflow redesign, digitalisation, automation, and system enhancement initiatives.
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Support the planning, development, implementation, and review of departmental workplans, service initiatives, workflows, SOPs, and operational strategies.
Monitor, analyse, and report departmental performance indicators and KPIs, and support initiatives to improve service quality, efficiency, and operational outcomes.
Lead or coordinate projects relating to service development, quality improvement, workflow redesign, digitalisation, automation, and system enhancement initiatives.
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To provide administrative support and deliver friendly and excellent customer service to patients and visitors, to achieve excellence in patient care and satisfaction.
To ensure that functions and responsibilities assigned are efficiently performed to provide effective patient care
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