Serve as the primary point of contact for customer inquiries via phone, email, and in-person, addressing questions about products, services, and order status.
Provide detailed product information and technical support related to control panels, switchboards, machine wiring, and general electrical installations.
Effectively manage and resolve customer complaints and issues, demonstrating strong problem-solving skills to ensure customer satisfaction and retention....
Candidate must possess at least a Diploma / Bachelor's Degree in any field. Fresh graduates are encouraged to apply.
Good command of spoken and written English. Those who are able to speak in Mandarin are encouraged to apply. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
Applicants must be willing to work in Shah Alam....