Provide L2 and L3 technical support for all field-related incidents and service requests, including troubleshooting hardware, software, network connectivity, and specialized onsite equipment (e.g., POS systems, local servers, IP cameras).
Perform timely diagnosis, repair, and replacement of faulty IT equipment, while managing local spare-parts inventory and logistics.
Accurately document all support activities, resolutions, and technical findings in the IT Service Management (ITSM) system.
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Client trust response. Security questionnaires, RFP security sections, enterprise client audits and supplier due diligence. You will answer most technical questions yourself rather than relaying them to engineers.
Compliance automation. Build the canonical answer library, own AI-assisted drafting with citation, confidence thresholds and mandatory human sign-off, and integrate read-only evidence collection from cloud, identity and network systems so evidence is generated rather than screenshotted.
Certification and audit. Own the ISO/IEC 27001:2022 lifecycle end to end: scope, Statement of Applicability, internal audit programme, management review, external auditors and corrective action.
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Familiar and able to design Security System and other ELV System such as BMS, Intercom etc.
Establish and maintain appropriate relationships with customers, enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.
External communication with customers, consultants, general contractor, supervision, design institute and other construction units, manage site activities to ensure compliance to quality standards.
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Provide functional and technical support for enterprise applications (including IFCA Net, IFCA Mall and related systems), focusing on Finance modules: AP, AR, GL, Fixed Assets, and Cash Management.
Act as the main support contact for Finance users — troubleshoot issues, clarify requirements, and guide process improvements with clear communication.
Monitor system performance and ensure high availability of finance applications.
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Develop Autonomous Agents: You will design and implement intelligent agents capable of planning, reasoning, and achieving specific goals independently.
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be a hunter to grow the Factory Automation (FA) market
actively pursue new business opportunities in FA industries – identify and convert new Machine Builders (design & build locally), End Users / Manufacturers
organizing proof of concept (POC) / testing / demo sessions with potential new customer with the assistance of customer service team/product specialist
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If you are looking to excel and make a difference, take a closer look at us…
About Hong Leong Bank
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Responsible for the design, specification, selection, and integration of packaged and rotating equipment for [oil & gas / petrochemical / power generation / industrial] projects. This role involves working closely with multi-disciplinary teams, vendors, and clients to ensure technical compliance, reliability, safety, and cost-effectiveness of mechanical systems throughout the project lifecycle
Lead the mechanical design, coordination, and delivery of building M&E (Mechanical & Electrical) systems for industrial developments. This role involves managing HVAC, plumbing, fire protection, and other mechanical building services,
Lead mechanical engineering activities related to packaged and rotating equipment, including pumps, compressors, turbines, blowers, and skid-mounted systems.
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Coordinate internal and external stakeholders to plan and deliver pedestrian wind studies using desk-based assessments, computational wind engineering, and wind tunnel testing methodologies.
Provide technical advice and consulting support to clients on wind-related design challenges.
Communicate complex technical concepts and findings to technical and non-technical stakeholders.
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Contribute to and, where appropriate, take a lead technical role within project teams to ensure quality of analysis and reporting.
Coordinate internal and external stakeholders to plan and deliver pedestrian wind studies using desk-based assessments, computational wind engineering, and wind tunnel testing methodologies.
Provide technical advice and consulting support to clients on wind-related design challenges.
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