Prepare and generate Delivery Orders, Sales Invoices, Quotations, Contracts and other related documents accurately. Ensure all documents are properly prepared and filed.
Respond promptly and professionally to customer enquiries via phone calls, WhatsApp and email. Maintain accurate records of customer enquiries, service requests, job status and documentation.
Coordinate and schedule technician appointments, deliveries, towing services and other service arrangements.
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Costing Estimation Engineer: Determining best production method based on engineering drawings. Estimate production timing for various process like 3 and 5 axis CNC milling, CNC lathe, Mill-turn and Wire-EDM. Continuously improvement to optimize production methods and costing.
CAM Programming Engineer: Create CAM programs for complex parts for 3 axis CNC milling and CNC Lathe. You are responsible for the selection of the best tool path, cutting tools and cutting strategies. You will design your own production jigs.
New Product Introduction Engineer: Be project manager for implementation of new products in our production. Determine all production specifications for a new product. Liaise with customers if specs are not clear. Confirm production process with engineers from other departments and source processes from outside suppliers if not available within our company. Manage a successful implementation of new products.
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Maintenance & Servicing: Perform routine preventive maintenance, oil/filter changes, and inspections on diesel engines, generator sets, air compressors, and heavy machinery.
Troubleshooting & Diagnostics: Identify mechanical, electrical, and fuel system faults using diagnostic tools and systematic physical checks.
Engine Overhauls: Carry out minor and major engine repairs, valve adjustments, top/bottom-end overhauls, and component replacements (injectors, turbochargers, water pumps, starter motors).
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Develop and execute sales strategies to promote Fall Protection and PPE products (3M & Scott Safety) to achieve sales targets within the designated territory.
Identify and pursue new business opportunities by prospecting, networking, and building relationships with potential customers in various industries.
Conduct product demonstrations, presentations, and training sessions to educate customers on the features, benefits, and proper usage of Fall Protection and PPE products.
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Sales
Fall Protection
PPE (Personal Protective Equipment)
3M Products
Scott Safety Products
Safety Solutions
Customer Relationship Management
Business Development
Technical Sales