Perform on-site and in-house service activities, including installation, preventive maintenance, calibration, inspection, testing, and basic repair of equipment.
Assist senior engineers with equipment commissioning, customer training, troubleshooting, and complex repair activities.
Diagnose and troubleshoot equipment issues using established procedures, technical documentation, and guidance from senior engineers when required.
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· Microsoft or VMware certifications are advantageou
Role Overview
The System Engineer – Active Directory (AD) is responsible for supporting, maintaining, and enhancing enterprise Active Directory, Windows Server, and virtualization infrastructure across customer environments. The role focuses on ensuring stable, secure, and highly available identity, authentication, and infrastructure services through proactive administration, preventive maintenance, troubleshooting, patching, remediation, and operational governance.
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The Customer Engineering Training is your opportunity to gain real-world experience, build in-demand skills, and start your career with purpose. If you're ready to learn, contribute, and grow with a global leader in digital infrastructure, we encourage you to apply.
Support serviceable Schneider equipment including but not limited to: electrical switchgear, protection relays, PLCs, HMIs, Gateway, Servers, Communication, Networking in ENMCS & IMCS environment.
Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.
Develop innovative solutions to more complex technical problems that arise during start-up.
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Contributing to customer satisfaction by planning and executing service work as per customer order and expectation(s).
Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations. Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
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Contributing to customer satisfaction by planning and executing service work as per customer order and expectation(s).
Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations. Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
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Diagnose vehicle or machinery issues: Technicians use diagnostic equipment and tools to identify problems with engines, transmissions, brakes, steering, and other components. They may also listen to customers’ descriptions of problems to determine the cause.
Repair and replace parts: Technicians perform repairs and replacements on/of faulty components, such as engines, transmissions, brakes, and electrical systems. They follow manufacturers’ guidelines and safety protocols while using hand tools, power tools, and specialized equipment.
Perform routine maintenance: Technicians conduct routine maintenance tasks, such as oil changes, tire services and filter replacements to keep vehicles and machinery running smoothly and prevent breakdowns.
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