Engineering Support Jobs in Kuala Lumpur - September 2026 - Urgent Hiring

Showing 322 jobs results for "engineering support" in Kuala Lumpur
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KL City

  • Providing application delivery support to meet business need global/regional based.
  • Triage new Incidents as they are received, prioritize appropriately, and ensure that critical and non-critical issues are addressed in a timely manner.
  • Design and implementation of support processes using ITIL best practices. ...
Posted
21 days ago

KL City

  • Provide first and second-level support for application-related issues, ensuring timely resolution.
  • Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
  • Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
12 days ago

Katalyst Data Management

KL City

  • Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking an IT Support Technician in Kuala Lumpur, Malaysia to provide hands-on technical support to employees and operational teams across Katalyst’s Kuala Lumpur locations. This is an exciting opportunity to support reliable local technology operations while collaborating with global IT teams to resolve complex technical issues.
Posted
12 days ago

Graduan-Masca Career Fair 2018

KL City

  • Prepare, schedule, coordinate and monitor the assigned engineering projects.
  • Interact and liaise with contractors, clients, government officials, consultants, designers and suppliers on all aspects related to any project.
  • Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status. ...
Posted
12 days ago

KL City

  • Performing hands-on installation, racking, cabling, and maintenance of servers and network hardware in data center environments
  • Providing on-site "remote hands" support for infrastructure builds, break/fix issues, and hardware decommissioning
  • Supporting data center staging, logistics, and equipment deployment across Cyberjaya and Johor sites ...
Posted
12 days ago

KL City

  • Building Operations & Maintenance
  • Conduct routine inspections of building services and infrastructure including electrical, mechanical, plumbing, fire protection, security, and building systems.
  • Perform preventive and corrective maintenance to ensure continuous operation of assets. ...
Posted
12 days ago

KL City

  • Provide application support and system maintenance for customers to ensure smooth business operations.
  • Assist in system installation, setup, and deployment for new clients (onsite or remote), including occasional overseas travel if required.
  • Participate in standby shifts according to duty roster to provide after-hours support. ...
Posted
12 days ago

KL City

  • System Management Oversight: Manage the system management units, including servers, networks, infrastructure, IT operations, endpoint management, and cybersecurity.
  • IT Request Delegation: Delegate IT tickets and requests among team members, ensuring follow-through and timely resolution.
  • Inventory Management: Monitor and maintain up-to-date information regarding IT inventory for efficient deployment and installation. ...
Posted
12 days ago

KL City

  • Candidate must possess at least a Professional Certificate, Diploma , Advanced / Higher / Graduate Diploma or Certificate in IT related field or equivalent
  • Fluent in Bahasa Malaysia and English
  • 1 to 2 years relevant working experience. Fresh graduate is welcome to apply ...
Posted
12 days ago

KL City

  • Perform end-user device refresh activities including desktops, laptops, and peripherals
  • Conduct data migration and basic application setup
  • Install and configure operating systems, software, and standard applications ...
Posted
22 days ago

KL City

  • Provide technical expertise including installations, troubleshooting, deployment and configuring routers and other wireless network equipment
  • Develop and maintain comprehensive documentation associated with the implemented network
  • Managing technical testing and virtual global support via different messaging apps based on clients’ location ...
Posted
a month ago

KL City

  • Provides technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments.
  • Proactively communicates carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately documents and specifies information in the case management system during the entire case life cycle.
  • Routinely sets and manages internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). ...
Posted
22 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
16 days ago

KL City

  • Bachelor's (Preferred)
  • production support : 2 years (Required)
  • Postman for API testing: 2 years (Preferred) ...
Posted
a month ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
16 days ago

KL City

  • Provide professional software training, technical support, and troubleshooting for users.
  • Assist in new tenant onboarding, including system setup and data configuration activities.
  • Create, configure, and test application data to support implementation and validation activities. ...
Posted
16 days ago

KL City

  • Possess a Bachelor's Degree in Engineering, Construction Management, Quantity Surveying, Project Management, Architecture, Occupational Safety & Health, or other relevant disciplines.
  • At least 12+ years of experience in comparable industrial (site-based throughout the Works)
  • Experience in industrial construction, manufacturing facilities, semiconductor plants, cleanroom facilities, data centres, pharmaceutical facilities, electronics manufacturing facilities, or other highly regulated industrial projects is highly preferred. ...
Posted
23 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
17 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
17 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
17 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
18 days ago

KL City

  • Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
  • Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
  • Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
17 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
18 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
18 days ago

KL City

  • Working in a global team of technical support engineers, collaborating with colleagues in multiple time zones to provide best-in-class support services
  • Acting as Level 2 point of contact for the business supporting a number of business-critical services and applications
  • Prioritizing and resolving day-to-day systems issues and customer requests ...
Posted
25 days ago

KL City

  • Maintain deep communication application system knowledge in order to
  • Support production Client Lifecycle Management Platform
  • Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
18 days ago

KL City

  • Experience in job flow schedule scenarios inBMC Control-M
  • Able to create job flows using Control-M Workspace
  • Worked with Control-M scheduler ...
Posted
19 days ago

Transcosmos Malaysia Sdn Bhd

KL City

  • Flexible schedule
  • Professional development
  • Role Purpose ...
Posted
a day ago
  • Provide technical support and troubleshooting for customers and internal operations.
  • Investigate hardware, software, system integration, and card personalization issues.
  • Support smart card and EMV card personalization activities, including preparation of personalization profiles, scripts, and test cards. ...
Posted
25 days ago

KL City

  • Provide technical support and after-sales service assistance to authorized service centers and service partners.
  • Respond to technical inquiries promptly and follow up to ensure effective issue resolution.
  • Troubleshoot product issues and provide repair guidance for HVAC, refrigeration, and home appliance products. ...
Posted
25 days ago