Engineering Support Jobs in Wp Kuala Lumpur - September 2026 - Urgent Hiring

Showing 330 jobs results for "engineering support" in Wp Kuala Lumpur
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KL City

  • Perform Level 2 troubleshooting, support, and incident management for user computers, mobile phones (iPhone & iPad), accessories, and related technical infrastructure per the client's SLA.
  • Provide technical support for desktop/laptop PCs, mobile phones, printers (SFP/MFP/Label Printer/Barcode Scanners), monitors, server/network equipment, and other hardware in both office and manufacturing environments.
  • Reproduce, diagnose, and analyze problems reported by end-users and formulate solutions to resolve the issues. ...
Posted
24 days ago

KL City

  • We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
  • Participate in service and products improvement projects and drive project deliverables on a case-by-case basis
  • Rotations for weekends/public holidays with leave & pay compensation. ...
Posted
24 days ago

KL City

  • Location: Kuala Lumpur, Malaysia
  • Contract: 1-Year Renewable Contract
  • Salary: Up to RM 8,000 – RM 12,000 per month ...
Posted
25 days ago

KL City

  • About FWD Group
  • Digital and data delivery vendors
Posted
25 days ago

KL City

  • Greetings from Pan Asia Software Solutions!!!
  • We have an Immediate Opening Network Infrastructure Engineer with our reputed Client.
  • Client Location Bangsar, KL, Malaysia ...
Posted
25 days ago

KL City

  • Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
  • Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
  • Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
25 days ago

KL City

  • Providing application delivery support to meet business need global/regional based.
  • Triage new Incidents as they are received, prioritize appropriately, and ensure that critical and non-critical issues are addressed in a timely manner.
  • Design and implementation of support processes using ITIL best practices. ...
Posted
25 days ago

Transcosmos Malaysia Sdn Bhd

KL City

  • Flexible schedule
  • Professional development
  • Role Purpose ...
Posted
5 days ago

KL City

  • Perform end-user device refresh activities including desktops, laptops, and peripherals
  • Conduct data migration and basic application setup
  • Install and configure operating systems, software, and standard applications ...
Posted
25 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
19 days ago

KL City

  • Provides technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments.
  • Proactively communicates carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately documents and specifies information in the case management system during the entire case life cycle.
  • Routinely sets and manages internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). ...
Posted
a month ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
20 days ago

KL City

  • Provide professional software training, technical support, and troubleshooting for users.
  • Assist in new tenant onboarding, including system setup and data configuration activities.
  • Create, configure, and test application data to support implementation and validation activities. ...
Posted
20 days ago

KL City

  • Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:
  • Escalation point and technical troubleshooter for all Systems and Network hardware problems
  • Deep diving into Linux server issues ...
Posted
9 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
20 days ago

KL City

  • Provide Level 1 IT support to end users.
  • Install, set up, configure and upgrade desktops, laptops, software and related IT equipment.
  • Troubleshoot common hardware, software, application, printer and connectivity issues. ...
Posted
11 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago

KL City

  • Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
  • Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
  • Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
20 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
21 days ago

KL City

  • Possess a Bachelor's Degree in Engineering, Construction Management, Quantity Surveying, Project Management, Architecture, Occupational Safety & Health, or other relevant disciplines.
  • At least 12+ years of experience in comparable industrial (site-based throughout the Works)
  • Experience in industrial construction, manufacturing facilities, semiconductor plants, cleanroom facilities, data centres, pharmaceutical facilities, electronics manufacturing facilities, or other highly regulated industrial projects is highly preferred. ...
Posted
a month ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
22 days ago

KL City

  • Manage, maintain, and support LAN, WAN, WLAN, VPN, and other network infrastructure.
  • Monitor network performance and troubleshoot connectivity or performance issues.
  • Manage and troubleshoot CCTV surveillance and door access control systems. ...
Posted
15 days ago

KL City

  • Manage, maintain, and monitor physical and virtual server environments to ensure optimal performance and availability.
  • Perform regular server maintenance, updates, security patches, and system health monitoring.
  • Manage database performance, maintenance, backup, and recovery activities. ...
Posted
15 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
22 days ago

KL City

  • Maintain deep communication application system knowledge in order to
  • Support production Client Lifecycle Management Platform
  • Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
22 days ago

KL City

  • Experience in job flow schedule scenarios inBMC Control-M
  • Able to create job flows using Control-M Workspace
  • Worked with Control-M scheduler ...
Posted
22 days ago

KL City

  • Flexible working hours
  • Medical coverage, with option to include dependants
  • Extra leave for family and caregiving needs ...
Posted
15 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
23 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
23 days ago