We are looking for a Tech Support Lead to take the next step from being a strong individual contributor into leading day-to-day technical support. This is a hands-on role, not a management position: you are not a developer, but you can read code, trace it through a system, identify the root cause of a bug, and make a simple, low-risk fix yourself when appropriate. For anything beyond a simple fix, you partner closely with the development team to drive issues to a permanent resolution. You are comfortable using AI-assisted tools to speed up investigation, debugging, and documentation. Alongside the technical work, you act as the point person for your support team, guiding less experienced teammates and helping raise the overall standard of how issues get investigated and closed.
XCalibur Digital Sdn Bhd is seeking a Video Editor & Producer responsible for planning, shooting, editing and delivering high-quality video content for internal needs and clients. The role covers end-to-end video production—from concept development and pre-production through videography, post-production and final delivery—and requires strong technical production skills, creative storytelling and collaboration with clients and internal teams.